Customer Service Representative
3 weeks ago
Job Title: Customer Service Representative - Contract
We are seeking a Customer Service Representative to join our team in Milton, ON. This is a contract position for a duration of 6 months.
This is a fully on-site role in our Milton, ON head office. Working hours for this role are 8:30am - 5pm or 9:30am to 6pm Monday through Friday.
As a Customer Service Representative, you will be on the frontline of our business, working within our Supply Chain organization. You will be responsible for processing a high volume of customer orders and inquiries in a timely, courteous, and professional manner.
Your Responsibilities:
- Process customer orders and inquiries in a timely and professional manner
- Record, process, and respond to all customer requests and concerns
- Run daily and weekly reports to track accurate execution of customer orders
- Liaise with supply chain members to ensure smooth order execution
What We Offer:
- Competitive salary
- Comprehensive benefits package
- Generous Paid Time Off (PTO) and Paid Holidays
- Retirement Pension Matching Program
- Work/Life Balance
About Us:
We are the world leader in stone wool solutions. Founded in 1937 in Denmark, we transform volcanic rock into safe, sustainable products that help people and communities thrive. We are a global company with more than 12,000 employees, located in 40+ countries with 51 manufacturing facilities.
Our Culture:
We want all our people to feel valued, respected, included, and heard. We employ 79 different nationalities worldwide and are committed to providing equal opportunities to all employees, promote diversity, and work against all forms of discrimination among ROCKWOOL employees.
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