Customer Service Representative
3 days ago
Customer Service Representative - Bilingual English/French
Overview
Uline is seeking a highly skilled and bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients in both English and French.
Responsibilities
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Communicate effectively with customers via phone, email, and chat.
- Provide product information and answer questions about pricing and availability.
- Process customer orders and resolve shipping inquiries.
- Work collaboratively with internal teams to resolve customer issues.
Requirements
- Bilingual (English/French) - 100% in both verbal and written forms.
- High school diploma or equivalent with 2+ years of relevant experience.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment.
What We Offer
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
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