Customer Service Representative

1 month ago


Milton, Ontario, Canada CB Canada Full time

Customer Service Representative - Bilingual English/French

Overview

Uline is seeking a highly skilled and bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients in both English and French.

Responsibilities

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Communicate effectively with customers via phone, email, and chat.
  • Provide product information and answer questions about pricing and availability.
  • Process customer orders and resolve shipping inquiries.
  • Work collaboratively with internal teams to resolve customer issues.

Requirements

  • Bilingual (English/French) - 100% in both verbal and written forms.
  • High school diploma or equivalent with 2+ years of relevant experience.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.


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