Assistant Food and Beverage Manager

4 weeks ago

Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time

About Four Seasons:

Four Seasons Hotels and Resorts is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the driving force behind our success, and we are committed to creating a world-class employee experience that fosters growth, development, and a sense of community.

About the Role:

We are seeking a highly skilled and experienced Assistant Food and Beverage Manager to join our team at Four Seasons Resort & Residences Whistler. As a key member of our Food and Beverage Division, you will be responsible for leading and overseeing the Braidwood Tavern, ensuring exceptional guest satisfaction, and driving revenue growth.

Key Responsibilities:

  • Plan, organize, control, and direct the work of employees in the Food & Beverage Division, ensuring guest satisfaction and revenue growth.
  • Train, evaluate, lead, motivate, and coach staff to ensure that established cultural and core standards are met.
  • Visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns, or special requests for guests, clients, and group contacts.
  • Select, train, evaluate, lead, motivate, coach, and discipline all employees in the F&B Departments to ensure that established cultural and core standards are met.
  • Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for F&B outlets.
  • Communicate with employees and managers to ensure operational needs are met, and attend regular operational meetings to ensure effective coordination and cooperation between departments.
  • Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
  • Responsibility with employee scheduling proper and sufficient staffing while keeping labor standards.
  • Assists with responsibilities and duties in the absence of or due to heavy volume in other areas of the Resort.
  • Create and nurture a Great Place to Work for All.
  • Work harmoniously and professionally with co-workers and supervisors.

Requirements:

  • At least 2 years previous experience in a supervisory or management level position in Food & Beverage.
  • Strong interpersonal skills and attention to detail.
  • Strong leadership & organizational skills required.
  • Successful candidates must possess the ability to work in Canada.

What We Offer:

  • Competitive Salary, wages, and a comprehensive benefits package.
  • Excellent Training and Development opportunities.
  • Complimentary Accommodation at other Four Seasons Hotels and Resorts.
  • Complimentary Dry Cleaning for Employee Uniforms.
  • Complimentary Employee Meals.
  • Management Housing Allowance.
  • Leisure/Wellness Package in the winter (Ski Pass).

Schedule & Hours:

As our hotel is open 24/7, 365 days a year, we expect our service staff to be flexible in working mornings, evenings, weekends, and holidays.

Four Seasons Hotels and Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability, or any other basis protected under provincial or federal laws.

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