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Assistant Food and Beverage Manager

1 month ago


Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time

About Four Seasons:

Four Seasons Hotels and Resorts is a world-renowned luxury hospitality company that is committed to delivering exceptional guest experiences. We are seeking a highly skilled and experienced Assistant Food and Beverage Manager to join our team at our Whistler resort.

About the Location:

Whistler is a world-class ski resort town located in the Canadian Rockies. Our resort offers a unique blend of luxury and adventure, with stunning mountain views, world-class skiing, and a vibrant village atmosphere.

Job Summary:

The Assistant Food and Beverage Manager will be responsible for leading and overseeing the food and beverage operations at our resort, including the Braidwood Tavern and other food and beverage outlets. This is a key leadership role that requires a high level of expertise, experience, and passion for delivering exceptional guest experiences.

Key Responsibilities:

  • Plan, organize, control, and direct the work of employees in the food and beverage division.
  • Train, evaluate, lead, motivate, and coach staff to ensure that established cultural and core standards are met.
  • Visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns, or special requests for guests, clients, and group contacts.
  • Reports to the Restaurant Manager.
  • Select, train, evaluate, lead, motivate, coach, and discipline all employees in the F&B departments to ensure that established cultural and core standards are met.
  • Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for F&B outlets.
  • The ability to work closely with F&B leadership to design effective menus and amenity options while ensuring excellent product quality at a fair price.
  • Communicate with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments.
  • Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
  • Responsibility with employee scheduling proper and sufficient staffing while keeping labor standards.
  • Assists with responsibilities and duties in the absence of or due to heavy volume in other areas of the Resort.
  • Create and nurture a Great Place to Work for All.
  • Work harmoniously and professionally with co-workers and supervisors.

Requirements:

  • At least 2 years previous experience in a supervisory or management level position in Food & Beverage.
  • Strong interpersonal skills and attention to detail.
  • Strong leadership & organizational skills required.
  • Successful candidates must possess the ability to work in Canada.

What We Offer:

  • Competitive Salary, wages, and a comprehensive benefits package.
  • Excellent Training and Development opportunities.
  • Complimentary Accommodation at other Four Seasons Hotels and Resorts.
  • Complimentary Dry Cleaning for Employee Uniforms.
  • Complimentary Employee Meals.
  • Management Housing Allowance.
  • Leisure/Wellness Package in the winter (Ski Pass).

Schedule & Hours:

As our hotel is open 24/7, 365 days a year, we expect our service staff to be flexible in working mornings, evenings, weekends, and holidays.