Operations Customer Service Representative
1 week ago
Transformative Opportunities Ahead
At Intelcom - Dragonfly, we're on a mission to revolutionize the last-mile delivery experience. As an Operations Customer Service Representative, you'll play a pivotal role in shaping our customer-centric approach.
Key Responsibilities:
- Deliver exceptional customer service, ensuring seamless interactions with our customers and drivers.
- Work collaboratively with our teams to resolve issues efficiently and effectively.
- Utilize your analytical skills to manage data entry, report production, and system navigation.
- Stay calm under pressure, adapting to diverse situations with poise and professionalism.
- Contribute to a dynamic, fast-paced environment that values innovation and customer satisfaction.
About Intelcom - Dragonfly
We're a leading last-mile carrier in the e-commerce sector, with a strong presence across Canada and a network of independent contractors. Our goal is to stay ahead of the curve, leveraging cutting-edge services and delivery methods to exceed customer expectations.
Join Our Community
We're committed to fostering a culture that celebrates diversity and promotes growth. With over 60 delivery centers across Canada, we're constantly seeking talented individuals to join our teams. If you're passionate about delivering exceptional customer experiences, we invite you to explore our opportunities.
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