Operations Customer Service Representative

5 days ago

Corner Brook, Newfoundland and Labrador, Canada Intelcom - Dragonfly Full time
Unlock Your Potential with Intelcom - Dragonfly

Transformative Opportunities Ahead

At Intelcom - Dragonfly, we're on a mission to revolutionize the last-mile delivery experience. As an Operations Customer Service Representative, you'll be at the forefront of this transformation, working closely with our teams and independent contractors to ensure seamless delivery operations.

Key Responsibilities:

  • Provide exceptional customer service, ensuring timely and efficient delivery of packages
  • Collaborate with drivers and customers to resolve any issues or concerns
  • Manage package returns and ensure accurate tracking
  • Utilize data entry and reporting skills to optimize delivery operations
  • Stay calm under pressure, adapting to changing situations with ease

About Intelcom - Dragonfly

We're a leading last-mile carrier in the e-commerce sector, with a strong presence across Canada. Our goal is to stay ahead of the curve, leveraging innovative services and delivery methods to exceed customer expectations.

What We Offer

At Intelcom - Dragonfly, we value diversity and are committed to creating an inclusive work environment. With over 60 delivery centers across Canada, we offer a range of opportunities for talented individuals to grow and develop their careers.

Ready to Take the Next Step?

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