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Operations Customer Service Representative

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Unlock Your Potential with Intelcom - Dragonfly

Transformative Opportunities Ahead

At Intelcom - Dragonfly, we're on a mission to revolutionize the last-mile delivery experience. As an Operations Customer Service Representative, you'll play a pivotal role in ensuring seamless interactions between our customers, drivers, and delivery centers.

Key Responsibilities:

  • Deliver exceptional customer service, resolving issues efficiently and effectively.
  • Collaborate with drivers and delivery centers to ensure timely package delivery and returns.
  • Utilize data entry and report production skills to drive operational excellence.
  • Manage multiple situations with poise and composure, prioritizing tasks to meet deadlines.
  • Work in a fast-paced environment, maintaining organization and attention to detail.

About Intelcom - Dragonfly

We're a leading last-mile carrier in the e-commerce sector, with a network of delivery centers across Canada. Our goal is to stay ahead of the curve, leveraging innovative services and technologies to enhance the customer experience.

Join Our Team

We're committed to building a diverse and inclusive culture, where every individual can thrive. With over 60 delivery centers across Canada, we may have the perfect opportunity for you to grow with us.