Operations Customer Service Representative

6 days ago

Corner Brook, Newfoundland and Labrador, Canada Intelcom - Dragonfly Full time
Unlock Your Potential with Intelcom - Dragonfly

Transformative Opportunities Ahead

At Intelcom - Dragonfly, we're on a mission to revolutionize the last-mile delivery experience. As an Operations Customer Service Representative, you'll be at the forefront of this transformation, playing a vital role in ensuring seamless customer interactions and efficient logistics operations.

Key Responsibilities:
  • Deliver exceptional customer service, resolving issues promptly and professionally
  • Collaborate with cross-functional teams to optimize delivery processes and improve customer satisfaction
  • Utilize data-driven insights to inform decision-making and drive business growth
  • Stay up-to-date with industry trends and best practices to continuously improve service quality
  • Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
About Intelcom - Dragonfly

We're a leading last-mile carrier in the e-commerce sector, with a strong presence across Canada and a network of independent contractors. Our goal is to stay ahead of the curve, leveraging innovative services and delivery methods to exceed customer expectations.

At Intelcom - Dragonfly, we value diversity and inclusivity, creating a culture where everyone can thrive. With over 60 delivery centers across Canada, we offer a wide range of opportunities for talented individuals to join our teams.

Ready to take your career to new heights? Explore our opportunities today

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