Operations Customer Service Representative
3 days ago
Transformative Opportunities Ahead
At Intelcom - Dragonfly, we're on a mission to revolutionize the last-mile delivery experience. As an Operations Customer Service Representative, you'll be at the forefront of this transformation, playing a vital role in ensuring seamless customer interactions and efficient logistics operations.
Key Responsibilities:- Deliver exceptional customer service, resolving issues and providing solutions that exceed expectations
- Collaborate with cross-functional teams to optimize delivery processes and improve customer satisfaction
- Utilize data-driven insights to inform decision-making and drive business growth
- Stay up-to-date with industry trends and best practices to continuously improve service quality
- Contribute to a culture of innovation and excellence, where diversity and inclusion thrive
We're a leading last-mile carrier in the e-commerce sector, with a strong presence across Canada and a network of independent contractors. Our goal is to stay ahead of the curve, leveraging innovative services and delivery methods to meet the evolving needs of our customers.
At Intelcom - Dragonfly, we believe that experience comes in many forms and are committed to building a culture where diversity is valued. We're always looking for talented and diverse individuals to join our teams and contribute to our mission.
Ready to Take Flight?
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