Director of E-commerce Operations
5 days ago
We are seeking a highly skilled and experienced Director of E-commerce Operations to join our team at Open Farm. As a key member of our leadership team, you will be responsible for developing and implementing a comprehensive strategy to drive our direct-to-consumer business.
Key Responsibilities- Digital Product Management: Lead a team of web product managers to develop and deliver a product roadmap for our Shopify platform, aligned with the company's overall business goals and objectives.
- Conversion Rate Optimization: Lead initiatives to enhance the website experience, CRM, and overall customer journey to drive business growth.
- Subscriptions/Retention: Grow the subscription business on our e-commerce platform and optimize overall retention funnel.
- Merchandising & Operations: Collaborate closely with the Operations team to manage DTC inventory, promotions, and optimize digital merchandising on the website.
- Analytics & Data-Driven Decision Making: Utilize existing resources and the current tech stack for data analysis to drive key decisions. Explore additional analytic tools as needed and available.
- Team Leadership: Lead, mentor, and manage the Digital Team, providing guidance to drive high performance and professional growth. Foster a collaborative and results-oriented team culture.
- Stakeholder Management: Engage with key stakeholders, including executives, customers, and internal teams, to gather insights, prioritize needs, and ensure alignment with business objectives.
- Cross-Functional Collaboration: Work closely with creative, innovation, marketing, and other departments to ensure successful product development, promotions, and go-to-market execution. Facilitate communication and collaboration across teams.
- Budget and Resource Management: Manage team budgets, allocate resources effectively, and track expenditures to ensure projects are delivered within budget constraints.
- Experience: 6+ years of experience in senior leadership or managing eCommerce P&L, with a proven track record of leading a successful eCommerce team. Managing a subscription business is preferred but not required.
- Customer Focus: A deep understanding of customer psychology and how to leverage it to drive conversions while providing exceptional service to customers.
- Leadership Skills: Demonstrated experience in leading and mentoring teams, with strong interpersonal and communication skills.
- Strategic Thinking: Ability to develop and execute strategic product plans and make data-driven decisions to achieve business objectives.
- Analytical Skills: Strong analytical and problem-solving skills, with experience using data and metrics to drive decision-making and product improvements.
- Collaboration: Excellent collaboration skills, with the ability to work effectively with diverse teams and stakeholders.
Open Farm is a fast-growing, mission-driven company that is transforming the way people feed their pets. We are committed to producing premium, healthy food that is ethically sourced from farm-to-bowl. Our products are recognized as a category-leader in product innovation, with a full suite of premium offerings ranging from kibble to fresh meals and supplements.
We are headquartered in Toronto, Canada, with team members based across North America. We offer a dynamic and supportive work environment, with a team of dedicated, high-performing professionals. We value diversity in our workforce and encourage applications from all qualified individuals.
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Director of E-commerce Operations
5 days ago
Old Toronto, Ontario, Canada Open Farm Pet Full timeAbout the RoleWe are seeking a highly experienced and strategic Director of E-commerce Operations to join our team at Open Farm Pet. As a key member of our leadership team, you will be responsible for developing and implementing a comprehensive e-commerce strategy to drive business growth and customer engagement.Key ResponsibilitiesDevelop and Execute...
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Director of E-commerce Operations
5 days ago
Old Toronto, Ontario, Canada Open Farm Pet Full timeAbout the RoleWe are seeking a highly experienced and strategic Director of E-commerce Operations to join our team at Open Farm Pet. As a key member of our leadership team, you will be responsible for developing and implementing a comprehensive e-commerce strategy to drive business growth and customer engagement.Key ResponsibilitiesDevelop and Execute...
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Supervisor, E-commerce Operations
7 days ago
Toronto, Ontario, Canada PHD Full timeAbout the RolePHD is seeking a highly skilled Supervisor, E-commerce Operations to join our team. As a key member of our e-commerce team, you will be responsible for overseeing the day-to-day operations of our e-commerce platform, ensuring seamless execution of campaigns and strategies.Key ResponsibilitiesCollaborate with the Associate Director, E-commerce...
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Supervisor, E-commerce Operations
6 days ago
Toronto, Ontario, Canada PHD Full timeAbout the RolePHD is seeking a highly skilled Supervisor, E-commerce Operations to join our team. As a key member of our e-commerce team, you will be responsible for overseeing the day-to-day operations of our e-commerce platform, ensuring seamless execution of campaigns and strategies.Key ResponsibilitiesCollaborate with the Associate Director, E-commerce...
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Technology Director
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Technology Director
7 days ago
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**Director of E-commerce Merchandising**
2 days ago
Old Toronto, Ontario, Canada Knix Full timeAbout the RoleWe are seeking a highly skilled and experienced Director of E-commerce Merchandising to join our team at Knix. As a key member of our digital team, you will be responsible for driving the future of site merchandising at Knix, including the site re-platform, site redesign, and optimization of new back-end systems, merchandising tools, and web...
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**Director of E-commerce Merchandising**
2 days ago
Old Toronto, Ontario, Canada Knix Full timeAbout the RoleWe are seeking a highly skilled and experienced Director of E-commerce Merchandising to join our team at Knix. As a key member of our digital team, you will be responsible for driving the future of site merchandising at Knix, including the site re-platform, site redesign, and optimization of new back-end systems, merchandising tools, and web...
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Supervisor, E-commerce Operations
3 days ago
Toronto, Ontario, Canada PHD Full timeJob Description**Job Title:** Supervisor, E-commerce Operations**Job Summary:** We are seeking an experienced Supervisor, E-commerce Operations to join our team at PHD. The successful candidate will be responsible for overseeing e-commerce operations for one of our leading CPG clients.Key Responsibilities:Collaborate with the Associate Director, E-commerce...
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Supervisor, E-commerce Operations
4 days ago
Toronto, Ontario, Canada PHD Full timeJob Description**Job Title:** Supervisor, E-commerce Operations**Job Summary:** We are seeking an experienced Supervisor, E-commerce Operations to join our team at PHD. The successful candidate will be responsible for overseeing e-commerce operations for one of our leading CPG clients.Key Responsibilities:Collaborate with the Associate Director, E-commerce...
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Logistics Operations Manager
1 week ago
Toronto, Ontario, Canada tomato e-commerce Inc Full timeAbout the RoleWe are seeking a highly skilled and experienced Delivery Drivers Supervisor to join our team at Tomato E-commerce Inc. As a key member of our logistics operations, you will be responsible for overseeing the daily activities of our delivery drivers and ensuring the smooth execution of our transportation operations.Key ResponsibilitiesSupervise...
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Senior Marketing Director
6 days ago
Toronto, Ontario, Canada tomato e-commerce Inc Full timeAbout the RoleWe are seeking a highly experienced and strategic Senior Marketing Director to join our team at Tomato E-commerce Inc. as a Vice-President, Marketing. This is a key leadership role that will play a critical part in shaping the company's marketing strategy and direction.Key ResponsibilitiesResource Allocation: Allocate material, human, and...
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Senior Marketing Director
6 days ago
Toronto, Ontario, Canada tomato e-commerce Inc Full timeAbout the RoleWe are seeking a highly experienced and strategic Senior Marketing Director to join our team at Tomato E-commerce Inc. as a Vice-President, Marketing. This is a key leadership role that will play a critical part in shaping the company's marketing strategy and direction.Key ResponsibilitiesResource Allocation: Allocate material, human, and...
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Senior Marketing Director
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Toronto, Ontario, Canada tomato e-commerce Inc Full timeAbout the RoleWe are seeking a highly experienced and strategic Senior Marketing Director to join our team at Tomato E-commerce Inc. as a Vice-President, Marketing. This is a key leadership role that will be responsible for developing and executing our marketing strategy to drive business growth and revenue.Key ResponsibilitiesStrategic Planning: Develop and...
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Senior Marketing Director
6 days ago
Toronto, Ontario, Canada tomato e-commerce Inc Full timeAbout the RoleWe are seeking a highly experienced and strategic Senior Marketing Director to join our team at Tomato E-commerce Inc. as a Vice-President, Marketing. This is a key leadership role that will be responsible for developing and executing our marketing strategy to drive business growth and revenue.Key ResponsibilitiesStrategic Planning: Develop and...
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Logistics Operations Manager
1 week ago
Toronto, Ontario, Canada tomato e-commerce Inc Full timeAbout the RoleWe are seeking a highly skilled and experienced Delivery Drivers Supervisor to join our team at Tomato E-commerce Inc. As a key member of our logistics operations, you will be responsible for overseeing the daily activities of our delivery drivers and ensuring the smooth execution of our transportation operations.Key ResponsibilitiesSupervise...
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Director, Web
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Toronto, Ontario, Canada G Adventures Full timeAbout UsG Adventures is a leading small-group adventure travel company with a rich history of creating unforgettable travel experiences across the globe. Our mission is to empower travelers to explore the world while making a positive impact on local communities.Our ApproachWe take a holistic approach to travel, focusing on building meaningful relationships...
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Director, Web
1 week ago
Toronto, Ontario, Canada G Adventures Full timeAbout UsG Adventures is a leading small-group adventure travel company with a rich history of creating unforgettable travel experiences across the globe. Our mission is to empower travelers to explore the world while making a positive impact on local communities.Our ApproachWe take a holistic approach to travel, focusing on building meaningful relationships...
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Director, Web
3 days ago
Toronto, Ontario, Canada G Adventures Full timeAbout UsG Adventures is a leading small-group adventure travel company with a rich history of creating unforgettable travel experiences across the globe. Our mission is to empower travelers to explore the world while making a positive impact on local communities.Our ApproachWe take a holistic approach to travel, focusing on building meaningful relationships...
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Director, Web
3 days ago
Toronto, Ontario, Canada G Adventures Full timeAbout UsG Adventures is a leading small-group adventure travel company with a rich history of creating unforgettable travel experiences across the globe. Our mission is to empower travelers to explore the world while making a positive impact on local communities.Our ApproachWe take a holistic approach to travel, focusing on building meaningful relationships...
