Customer Service Representative

7 days ago


Municipal District of Rocky View No, Canada MOBILE SNAP Full time
About the Role

We are seeking a highly skilled and experienced Customer Service Representative to join our team at MOBILE SNAP. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions in a timely and professional manner.
  • Communication: Develop and maintain effective communication with customers, colleagues, and management to ensure seamless service delivery.
  • Problem-Solving: Analyze and resolve customer complaints and concerns in a fair and efficient manner.
  • Administrative Tasks: Perform administrative duties such as maintaining records, processing payments, and ordering office supplies.
  • Team Collaboration: Work collaboratively with the customer support team to achieve common goals and objectives.
Requirements
  • Education: No degree, certificate, or diploma is required.
  • Experience: Experience is an asset, but not necessary.
  • Language: Fluency in English is required.
  • Work Hours: 40 hours per week.


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