Customer Service Representative
2 days ago
MAG Technologies Inc is seeking a highly skilled Customer Satisfaction Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities- Client Communication: Respond to written and oral inquiries from clients in a timely and professional manner.
- Order Management: Place orders for office supplies and maintain accurate inventory levels.
- Complaint Resolution: Receive and log complaints, working to resolve issues efficiently and effectively.
- Payment Processing: Receive payments from clients and ensure accurate record-keeping.
- Sales and Support: Sell merchandise to clients and provide ongoing support to ensure customer satisfaction.
- Procedure Explanation: Clearly explain procedures, risks, and benefits to clients, ensuring they understand our products and services.
- Information Provision: Respond to client inquiries and provide accurate information to meet their needs.
- Post-Sale Support: Consult with clients after sale to provide ongoing support and ensure customer satisfaction.
- Attention to Detail: Maintain attention to detail in all aspects of the role.
- Work Under Pressure: Work effectively under pressure to meet deadlines and client expectations.
- Repetitive Tasks: Perform repetitive tasks with accuracy and efficiency.
- Accessibility Training: Provide awareness training to employees to create a welcoming work environment for persons with disabilities.
- Cross-Cultural Training: Provide diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees.
- Cultural Competency Training: Provide cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.
- Mentorship Programs: Offers mentorship programs that pair members of visible minorities with experienced employees.
- Work Term: Permanent position.
- Work Language: English.
- Hours: 40 hours per week.
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Municipal District of Rocky View No. 44, Canada MAG Technologies Inc Full time{"h2": "Job Summary", "p": "At MAG Technologies Inc, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and issues in a timely and professional manner.", "ul": [{"li": "Answer written...
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Municipal District of Rocky View No. 44, Canada MAG Technologies Inc Full time{"h2": "Job Summary", "p": "At MAG Technologies Inc, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and issues in a timely and professional manner.", "ul": [{"li": "Answer written...
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Municipal District of Rocky View No. 44, Canada MAG Technologies Inc Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at MAG Technologies Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesClient Communication: Respond to...
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Municipal District of Rocky View No. 44, Canada MAG Technologies Inc Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at MAG Technologies Inc. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesClient Communication: Respond to...
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Municipal District of Rocky View No. 44, Canada MAG Technologies Inc Full timeAbout the RoleMAG Technologies Inc is seeking a highly skilled Customer Satisfaction Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesAnswer Written and Oral Inquiries: Respond to customer inquiries in a timely and...
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