IT Support Specialist
1 month ago
We are seeking a dedicated and skilled IT Support Specialist to join our team at Randstad. As the primary point of contact for internal users, you will be responsible for addressing technology-related inquiries and issues in both French and English.
Key Responsibilities:- Provide exceptional customer service to internal users, addressing their technology-related questions and concerns in both official languages.
- Assist new employees with their IT onboarding needs, ensuring a smooth transition to our technology systems.
- Record all incidents and service requests, maintaining accurate and detailed records for future reference.
Requirements:
- Excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
- Proficiency in both French and English, with the ability to communicate complex technical information in a clear and concise manner.
- Experience in IT support or a related field, with a strong understanding of technology systems and software.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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