Leadership Director for Community Development

About The Salvation Army

We are an innovative partner, mobilized to share hope wherever there is hardship, building communities that are just and know the love of Jesus.

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Summary:

We are seeking an experienced Leadership Director for Community Development to provide leadership by directing all business and program-related matters for large ministry units including finance, property, legal, government funding, information technology and employee relations.

Key Responsibilities:

• Strategic Planning: Participates with DHQ/THQ consultants in securing necessary approvals from the DMMC.
• Budget Management: Directs and oversees the annual budgeting process for the ministry unit.
• Program Development: Directs and oversees family services and thrift store operations in Dawson Creek.
• Compliance: Facilitates implementation of Territorial standards and best practices reflecting the economic, service, and business environment in compliance with The Salvation Army.
• Property Maintenance: Ensures all property is inspected and maintained in compliance with applicable legislation; works with the Divisional Secretary to prepare all property proposals for presentation to the appropriate boards.
• Employee Relations: Oversees or directly manages effective employee/labour relations practices in consultation with the Divisional Director of Human Relations.
• Client Care: Determines how client care is delivered, anticipates new services/programs, and strives for continuous improvement in programs and client relationships.
• Union Negotiations: Where applicable, participates in union negotiations as the senior local manager.
• Fundraising: Initiates, maintains, and promotes positive working relationships/partnerships and communications with funders and community stakeholders; works DHQ/THQ to re-negotiate contracts with government funder/s; works with DHQ/THQ to identify and pursue opportunities to enhance program delivery by seeking new government funding sources.
• Data Analysis: Within the ministry unit, analyzes statistical and financial reports for the purpose of strategic planning and reports to the DMMC.
• Spiritual Focus: Ensures a spiritual dynamic to all programming.
• Management Team: Serves actively as the lead member of the management team for the Gateway of Hope and oversees the management team function and meeting schedules.
• Community Ministries: Gives oversight to all community ministries programs, ensuring ministry objectives are consistently accomplished and that a spiritual focus is applied to all program initiatives.
• Staff Development: Develops strategies and recommendations for staff and volunteer development, handles recruitment, orientation, performance management and terminations.
• Policies and Procedures: Develops, recommends, implements, and enforces policies and procedures for Community Ministries programs in consultation with senior management team and/or frontline supervisors.
• Fundraising Efforts: Ensure coordination of annual fundraising efforts (Red Shield Appeal, Christmas Kettle Campaign, and Thrift Store).
• Community Visibility: Provides visibility for The Salvation Army within the community through service club participation, media relations, public relations, etc.
• Chaplaincy Service: May be directly responsible for chaplaincy service.
• Case Management: Monitors and ensures consistency in case management systems and practices.
• Community Council: Establishes and maintains a Community Council, recruiting members, setting agendas, taking minutes, and following up on actions arising from meetings.

Responsibility of Human Resources

• Hiring and Termination: Hires, orientates, trains, evaluates, recognizes, disciplines, and terminates in concert with Territorial standards; submits and acts on incident reports; deals with complaints.
• Supervision: The incumbent is responsible for the direct and indirect supervision of supervisory staff and non-supervisory staff reporting to a supervisory subordinate.
• Direction and Consultation: The incumbent provides direction concerning current tasks or consults in assignments.
• Human Resource Decisions: The incumbent has significant input into human resource decisions; and decides on hiring, termination, or disciplinary decisions.
• Employee Supervision: The incumbent directly supervises 7-8 full-time employees, part-time employees, and/or volunteers.
• Timesheets: Processes timesheets for direct reports.

Qualifications and Education Requirements:

• Education: Completed an Undergraduate University degree, preferably B.A., B.Sc., or B.Sc.N.
• Certificate/Diploma: A diploma/certificate in Human Relations or Human Sciences in addition to a bachelor's degree will be considered as a strong asset.
• Alternative Combination: An alternative combination of education and experience may be considered.
• Experience: A minimum of five years of prior related experience, including supervisory and budget management experience in a not-for-profit social services environment.

Preferred Skills/Capabilities:

• Attention to Detail: Attention to detail, problem solving and analytical skills.
• Computer Literacy: Attention to computer work.
• Communication Skills: Attentive listening, empathy to staff, clients, and volunteers.
• Technical Skills: Strong skills in MSOffice 365 (Excel, TEAMS, Word, PPT).
• Strategic Planning: Proficiency in strategic planning, program development and evaluation.
• Funding Application: Successful track record of funding application/negotiation, program administration financial development; ability to build long-term contracts, arrangements, and relationships.
• Operational Management: Operational and service management skills to set clear standards and practices to deliver quality care and service in accordance with the accreditation process, intended ministry outcomes, and resources.
• Communication: Excellent communication skills (verbal/written) to relate easily to a diverse team of staff and clients and communicate with integrity, authenticity, and transparency to inspire confidence and optimism, maintain trust and confidentiality, and prepare/present information with impact to influence others.
• Managerial Leadership: Managerial leadership skills to lead effective change management, organizational development, and staff engagement to promote excellence and strong teams.
• Financial Acumen: Sound management skills including setting direction, managing performance, assessing capability; proven ability to establish and maintain productive relationships with community-based organizations.
• Fundraising: Proven experience in developing proactive working relationships with government funder/s, and other funding opportunities.
• Analytical Skills: Strong financial acumen in analyzing and reporting on business/financial health and risks with excellent analytical and mathematical skills.
• Time Management: Ability to multi-task within a high-pressure environment.
• Integrity: Sense of integrity as well as political acumen.
• Creativity: Creative mindset and belief in ongoing learning and development; ability to work within the mandate of The Salvation Army's Mission, Vision and Values, exemplifying highly ethical standards of conduct; knowledge, understanding, and a commitment to equity, diversity and inclusion.

Hours and Compensation:

Hours: M-F, 8am – 4pm; 40hrs/wk. Salary Range: $78,446 - $117,667. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

---