IT Operational Readiness Manager

4 weeks ago


Toronto, Ontario, Canada Scotiabank Full time
Job Overview

We are seeking an experienced IT Operational Readiness Manager to join our team at Scotiabank. This role will be responsible for ensuring the efficient and successful delivery of software releases, maintaining IT operational readiness, and collaborating with Change Management to streamline the introduction of changes into the production environment.

About You

To succeed in this role, you will have a minimum of 3-5 years of experience working in IT Operations and governance, ensuring compliance with banks risk management frameworks and policies. You will also have experience working in an IT Service Management environment, defining service management processes and procedures. Additionally, you will have expertise in multiple methodologies and frameworks such as ITSM, Lean Six Sigma, SDLC, and Agile.

Key Responsibilities
  • Facilitate the efficient and successful delivery of software releases.
  • Maintain IT operational readiness.
  • Collaborate with Change Management to streamline the introduction of changes into the production environment.
Requirements
  • At least 3-5 years of experience working in IT Operations and governance.
  • Experience working in an IT Service Management environment.
  • Expertise in multiple methodologies and frameworks.
  • Highly analytical problem-solving skills.
  • Excellent user operational support skills.
  • Able to work independently and as part of a team.
What We Offer
  • A competitive salary of $120,000 - $150,000 per year, depending on experience.
  • A comprehensive benefits package, including flexible vacation time and personal days.
  • Opportunities for career growth and professional development.
  • A dynamic and inclusive work environment.
Location

This role is based in Toronto, Ontario, Canada.

About Scotiabank

Scotiabank is a leading bank in the Americas, guided by our purpose: 'for every future'. We help our customers, their families, and communities achieve success through a broad range of advice, products, and services.



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