Business Readiness Specialist

1 week ago


Toronto, Ontario, Canada Aviva Full time

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

As a Change Analyst at Aviva, you will be part of a dynamic team that supports the IT department. Your primary focus will be on ensuring the smooth delivery of Aviva Canada's Change Portfolio.

Your key responsibilities will include:

  • Supporting the change assurance and business readiness manager with input and expertise to ensure business, technology, and operational readiness for key projects across Aviva Canada.
  • Developing and implementing technology change management plans, robust communications strategies, and learning and development strategies.
  • Identifying and updating processes and procedures to ensure seamless transitions and deployments.
  • Providing support to establish and monitor key performance indicators and ensuring these underpin critical decision-making.
  • Proactively managing issues related to people, process, and technology impacts of IT change across the IT department and the business.
  • Delivering integrated plans to support the safe delivery of change, including coordination activities as required.
  • Ensuring adherence to the Aviva Change Framework and providing assurance over the IT change portfolio.
  • Reporting and producing analysis around the IT Change Portfolio to provide assurance on change activity.
  • Proactively managing risks and assisting with risk workshops and other workshops as appropriate.

To be successful in this role, you will need to have:

  • Experience of large-scale organizational change, considering customer, market, and internal factors.
  • Proven problem-solving skills and excellent written and presentation communication skills.
  • Good awareness of risk, control, and governance requirements and ideally have worked in a highly regulated environment.
  • Comfortable working in a complex and ambiguous environment, managing both complexity and volume of demand.
  • Ability to build strong relationships with peers and manage multiple stakeholders.

Aviva Canada offers a compelling rewards package, including competitive compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities. We also offer outstanding career development opportunities, support for professional development education, and a competitive vacation package.

Aviva Canada is committed to providing accommodations for employees with disabilities. If you require a specific accommodation, please contact your Talent Acquisition Partner.



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