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Customer Service Supervisor

2 months ago

Edmonton, Alberta, Canada G19 Graphics Ltd. Full time
Job Title: Customer Service Supervisor

We are seeking a highly skilled and experienced Customer Service Supervisor to join our team at G19 Graphics Ltd. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring that our customers receive the highest level of service.

Key Responsibilities:
  • Customer Service: Provide exceptional customer service to our clients, responding to their inquiries and resolving their issues in a timely and professional manner.
  • Team Management: Supervise and coordinate the activities of our customer service team, ensuring that they have the necessary tools and resources to provide excellent service.
  • Process Improvement: Identify areas for process improvement and implement changes to increase efficiency and effectiveness.
  • Training and Development: Provide training and development opportunities to our customer service team to enhance their skills and knowledge.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a customer service role.
  • Skills: Excellent communication and interpersonal skills, ability to work under pressure, attention to detail, and ability to multitask.
What We Offer:
  • Competitive Salary: We offer a competitive salary and benefits package.
  • Opportunities for Growth: We offer opportunities for growth and development within the company.
  • Diverse and Inclusive Work Environment: We offer a diverse and inclusive work environment that values and respects all employees.
How to Apply:

If you are a motivated and experienced customer service professional looking for a new challenge, please submit your application, including your resume and cover letter, to [insert contact information].