Customer Service Supervisor

2 months ago

Edmonton, Alberta, Canada G19 Graphics Ltd. Full time
Job Title: Customer Service Supervisor

We are seeking a highly skilled and experienced Customer Service Supervisor to join our team at G19 Graphics Ltd. As a Customer Service Supervisor, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.

Key Responsibilities:
  • Team Leadership: Lead a team of customer service representatives and provide guidance and support to ensure they are meeting their performance goals.
  • Customer Service: Provide exceptional customer service to our clients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Process Improvement: Identify areas for process improvement and implement changes to increase efficiency and effectiveness.
  • Training and Development: Develop and deliver training programs to ensure that customer service representatives have the skills and knowledge they need to succeed.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a customer service role.
  • Language: English.
  • Work Hours: 35 hours per week.
What We Offer:
  • Competitive Salary: We offer a competitive salary and benefits package.
  • Opportunities for Advancement: We offer opportunities for advancement and professional growth.
  • Flexible Work Arrangements: We offer flexible work arrangements to support work-life balance.
How to Apply:

If you are a motivated and experienced customer service professional looking for a new challenge, please submit your application, including your resume and cover letter, to [insert contact information].

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