Guest Services Supervisor

2 weeks ago

Toronto, Ontario, Canada Silver Hotel Group Full time

Role Summary

We are seeking a highly skilled Guest Services Supervisor to join our team at Silver Hotel Group. The ideal candidate will have a passion for delivering exceptional guest experiences and a proven track record of leadership in the hospitality industry.

Key Responsibilities

  • Develop and implement strategies to enhance guest satisfaction and loyalty
  • Lead a team of Guest Services staff to ensure seamless delivery of services
  • Collaborate with other departments to ensure effective communication and coordination
  • Monitor and analyze guest feedback to identify areas for improvement
  • Ensure compliance with hotel policies and procedures

Requirements

  • 2+ years of experience in a leadership role in the hospitality industry
  • Proven track record of delivering exceptional guest experiences
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of hotel operations and procedures

What We Offer

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

How to Apply

If you are a motivated and experienced leader with a passion for hospitality, please submit your application, including your resume and cover letter, to [insert contact information].

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