Guest Services Ambassador

2 weeks ago


Toronto, Ontario, Canada Silver Hotel Group Full time
About the Role

The Anndore House is seeking a skilled Guest Services Agent to provide exceptional service to our guests.

Key Responsibilities

  • Maintain a warm and friendly demeanor with guests and team members.
  • Interact with guests during check-in and check-out procedures.
  • Create and cancel reservations as required.
  • Handle guest registration and room assignments.
  • Resolve customer complaints and assist with inquiries.

Requirements

  • Customer service experience, preferably in a hotel front desk position.
  • Excellent written and verbal communication skills.
  • Computer literacy in Word and Excel.

About The Anndore House

The Anndore House is a stylish and celebrated hotel in the heart of Toronto, offering a unique blend of artistry and hospitality.



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