Night Operations Manager
3 weeks ago
Job Summary:
The Night Supervisor is a key member of our team at Federated Co-operatives Limited, responsible for overseeing the night shift operations at our Food Store. This role requires strong leadership and organizational skills, as well as the ability to work collaboratively with staff to achieve sales and customer service goals.
Key Responsibilities:
- Lead and direct night shift staff to ensure efficient and effective operations, including merchandising, stocking, customer service, and housekeeping.
- Oversee warehousing protocols and inventory management to ensure accurate and timely stock levels.
- Ensure compliance with food handling and safety regulations, and maintain a clean and safe working environment.
- Provide coaching and feedback to staff to improve performance and achieve sales and customer service goals.
- Collaborate with the Grocery Manager to develop and implement strategies to drive sales and improve customer satisfaction.
- Ensure that all staff are aware of and adhere to company policies and procedures.
Requirements:
- Grade 12 or equivalent.
- 1-2 years' experience in a retail and/or customer service environment in a supervisory position.
- Strong leadership and organizational skills.
- Ability to work collaboratively with staff to achieve sales and customer service goals.
- Ability to lift 50lbs or greater.
What We Offer:
Federated Co-operatives Limited offers a competitive salary, comprehensive benefits package, and an employer-contributed pension plan. We also provide opportunities for professional development and growth, as well as a collaborative and supportive work environment.
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