Assistant Store Manager Overnights Lead

4 weeks ago

Halton Hills, Ontario, Canada Tapestry, Inc. Full time
Acting Assistant Store Manager

As a key member of our team, you will be responsible for delivering sales results through employee development and mentorship. You will possess the ability to adapt to all roles within the store's environment.

Key Responsibilities:

  • Develop sales strategies, initiatives, and growth across all categories; communicate goals to the team, track store performance, and achieve sales.
  • Hold the management team accountable for personal productivity and management contribution.
  • Understand changes in market with potential impact on business performance and support the execution of sales strategies/tactics.
  • Act as a brand ambassador in the market/mall to drive loyalty and business.
  • Work directly with the Store/District Manager to protect and drive the needs of the business.
  • Recognize and value individual performance.

Operations:

  • Evaluate performance of all team members and provide consistent and timely feedback; create and modify action plans for the continuous development in partnership with the Store Manager.
  • Resolve performance problems using appropriate communication, coaching, and counseling techniques.
  • Adhere to all retail policies and procedures, including POS and Operations.
  • Leverage and understand Coach's tools and technology to support Service and Operations of the store.
  • Recruit, interview, onboard, and work closely with the Store Manager on strategies to maintain top-talent.
  • Manage daily operational tasks according to Coach standards, including selling and service expectations, operations, payroll, human resources, and loss prevention.
  • Interact and communicate with Lead Supervisor and Store Manager.
  • Maintain interior and exterior upkeep of the building with partnership from the corporate office.

Requirements:

Experience: 1 to 3 years of previous management experience in a luxury retail service environment is preferred.

Technical: Proficient with MS Office (Microsoft Word, Excel, PowerPoint, and Outlook) and experience using retail systems (i.e., labor management, inventory systems, sales reporting, etc.).

Schedule: Ability to meet Coach Scheduling & Availability Expectations, including the ability to work a flexible schedule, including nights, weekends, and holidays, high retail traffic, and sales days.

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

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