Lead Retail Store Performance Manager

5 days ago

Halton Hills, Ontario, Canada PVH Full time

Design Your Future at PVH

As a Lead Retail Store Performance Manager, you will lead the effort to exceed sales expectations, provide exceptional customer service, and display passion for our brand.

The ideal candidate will work closely with the Store Manager to lead a team focused on delivering top-line sales results. They will support recruitment, talent development, and performance management.

Key Responsibilities:

  • Customer Experience
    • Leads the effort to greet and offer assistance to every customer; provides real-time coaching to associates.
    • Encourages and helps associates maintain an in-depth knowledge of product and promotions to help explain value and build brand loyalty.
    • Partners with the Store Manager to make decisions that support brand standards, customer service expectations, and connect the store's goals to the larger business objectives.
    • Prioritizes delivering an exceptional customer experience throughout the store and always places our customer first; quickly resolves customer concerns while exceeding their expectations.

Commitment to Efficiency:

  • Leads merchandising execution, filling in based on sell-through and collaborating with the Store Manager on new arrival merchandising decisions.
  • Enforces all company tools, policies, and procedures; provides loss prevention training and coaches associates to maintain awareness and report concerns.
  • Creates and maintains schedules to support payroll strategies and budgets; assists in the oversight of expenses and inventory.
  • Assists with business analysis and planning; conveys opportunities and customer feedback to the Store Manager.

Associate Morale:

  • Recruits and on-boards top talent to ensure a best-in-class team; evaluates current talent and provides observations to the Store Manager.
  • Motivates and inspires associates to achieve sales goals and uphold brand standards; models expectations, recognizes outstanding performance, and assists in the coaching and development of associates.
  • Demonstrates a sense of pride, commitment, and passion for the brand and our customers; treats customers and store team professionally, courteously, and respectfully.
  • Celebrates and embraces individuality, inclusion, and partnership; builds relationships and seeks out feedback for continuous self-development.
  • Champions innovation and change, supports company initiatives, and reinforces a continuous improvement environment.

Qualifications:

  • Minimum of 1 year of retail store management experience required.
  • Bachelor's/Associate degree preferred; high school diploma/equivalent required.
  • Flexible schedule required including nights, weekends, and overnight shifts; some travel may be requested.
  • Excellent communication and time management skills.
  • Ability to walk, stand, bend, reach, and squat for prolonged periods and carry up to 20 pounds.

Estimated Salary: $65,000 - $80,000 per annum, depending on location and experience.

  • Retail Store Team Lead

    4 days ago

    Halton Hills, Ontario, Canada Pioneer Full time

    Job Title: Retail Store Team LeadWe are seeking an experienced retail store team lead to join our Pioneer team. In this role, you will be responsible for overseeing the daily operations of a retail store, including managing sales teams, controlling inventory, and maintaining a high level of customer satisfaction.Key Responsibilities:Manage and motivate sales...

  • Retail Store Team Lead

    4 weeks ago

    Halton Hills, Ontario, Canada Pioneer Full time

    Pioneer is seeking a highly skilled Retail Store Team Lead to oversee the daily operations of our retail store. As a key member of our team, you will be responsible for managing sales staff, authorizing payments, and maintaining inventory levels.Key ResponsibilitiesAssign sales staff to duties and ensure efficient store operationsAuthorize payments by cheque...

  • Retail Store Supervisor

    4 weeks ago

    Halton Hills, Ontario, Canada ONTARIO INC Full time

    Job SummaryWe are seeking a highly motivated and experienced Retail Store Supervisor to join our team at Ontario Inc. As a key member of our retail operations team, you will be responsible for leading a team of sales associates and ensuring the smooth day-to-day operations of our store.Key ResponsibilitiesLead and manage a team of sales associates to achieve...

  • Retail Store Supervisor

    4 weeks ago

    Halton Hills, Ontario, Canada ONTARIO INC Full time

    Job Title: Retail Store Supervisor - Team LeadONTARIO INC is seeking a highly skilled Retail Store Supervisor - Team Lead to join our team. As a key member of our retail operations team, you will be responsible for overseeing the daily activities of our retail store, ensuring excellent customer service, and driving sales growth.Key Responsibilities:Manage...

  • Retail Store Manager

    2 weeks ago

    Halton Hills, Ontario, Canada Pioneer Full time

    Pioneer is seeking a Retail Store Manager to lead our retail store team. As a key member of our team, you will be responsible for supervising sales workers, managing inventory, and maintaining a fast-paced retail environment.DutiesAssign sales workers to duties and ensure a smooth customer experienceAuthorize payments, order merchandise, and resolve issues...

  • Retail Store Operations Manager

    4 days ago

    Halton Hills, Ontario, Canada PVH Full time

    About PVHWe are a leading global apparel company that designs, markets and distributes iconic lifestyle brands.At PVH, we believe in the power of our people to drive business success. As an Assistant Store Manager, you will play a key role in delivering exceptional customer experiences, driving sales growth and fostering a culture of excellence within our...

  • Retail Store Manager

    4 weeks ago

    Halton Hills, Ontario, Canada Stuffy Riders Full time

    Job Title: Retail Store ManagerJob Summary: We are seeking a highly skilled Retail Store Manager to join our team at Stuffy Riders. As a Retail Store Manager, you will be responsible for overseeing the daily operations of our retail store, ensuring that all tasks are completed efficiently and effectively.Key Responsibilities:Supervise and manage a team of...

  • Senior Retail Store Operations Manager

    4 days ago

    Halton Hills, Ontario, Canada Tapestry Full time

    About TapestryTapestry is a global house of brands committed to stretching what's possible. We are part of a family that has unwavering optimism and is dedicated to being innovative and wholly inclusive.Job Description: Senior Retail Store Operations ManagerWe are seeking a highly skilled Senior Retail Store Operations Manager to join our team at Stuart...

  • Retail Store Manager

    1 week ago

    Halton Hills, Ontario, Canada ONTARIO INC Full time

    Job DescriptionWe are seeking a highly motivated and experienced Retail Store Supervisor to join our team at Ontario Inc. As a key member of our retail management team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.Responsibilities:Sales Floor Operations: Supervise and...

  • Retail Store Manager

    4 weeks ago

    Halton Hills, Ontario, Canada Pioneer Full time

    Retail Store Supervisor Role at PioneerWe are seeking a highly skilled Retail Store Supervisor to join our team at Pioneer. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.Key Responsibilities:Assign sales workers to duties and ensure...

  • Retail Store Manager

    4 weeks ago

    Halton Hills, Ontario, Canada ONTARIO INC Full time

    Job SummaryWe are seeking a highly skilled Retail Store Manager to join our team at ONTARIO INC. As a key member of our retail operations, you will be responsible for overseeing the daily activities of our store, ensuring excellent customer service, and driving sales growth.Key ResponsibilitiesStore Operations: Manage the day-to-day activities of the store,...

  • Assistant Store Manager Overnights Lead

    4 weeks ago

    Halton Hills, Ontario, Canada Tapestry, Inc. Full time

    Acting Assistant Store ManagerAs a key member of our team, you will be responsible for delivering sales results through employee development and mentorship. You will possess the ability to adapt to all roles within the store's environment.Key Responsibilities:Develop sales strategies, initiatives, and growth across all categories; communicate goals to the...

  • Retail Store Manager

    4 weeks ago

    Halton Hills, Ontario, Canada Stuffy Riders Full time

    Job SummaryWe are seeking a highly skilled Retail Store Supervisor to join our team at Stuffy Riders. As a key member of our retail operations team, you will be responsible for overseeing the daily activities of our retail store, ensuring excellent customer service, and driving sales growth.Key ResponsibilitiesSupervise and coordinate the activities of sales...

  • Retail Store Manager

    4 weeks ago

    Halton Hills, Ontario, Canada Stuffy Riders Full time

    Job Title: Retail Store SupervisorStuffy Riders is seeking a highly skilled Retail Store Supervisor to join our team. As a key member of our retail operations team, you will be responsible for overseeing the daily activities of our retail store, ensuring that our customers receive exceptional service and that our store operations run smoothly.Key...

  • Retail Store Manager

    4 weeks ago

    Halton Hills, Ontario, Canada Stuffy Riders Full time

    Job Title: Retail Store ManagerJob Summary: We are seeking a highly skilled and experienced Retail Store Manager to join our team at Stuffy Riders. As a Retail Store Manager, you will be responsible for overseeing the daily operations of our retail store, ensuring that all tasks are completed efficiently and effectively.Key Responsibilities:Supervise and...

  • Retail Store Supervisor

    4 weeks ago

    Halton Hills, Ontario, Canada ONTARIO INC Full time

    Retail Store Supervisor Job SummaryWe are seeking a highly skilled Retail Store Supervisor to join our team at ONTARIO INC. As a key member of our retail operations team, you will be responsible for overseeing the daily activities of our store, ensuring excellent customer service, and driving sales growth.Key Responsibilities:Leadership: Supervise and...

  • Retail Store Manager

    4 weeks ago

    Halton Hills, Ontario, Canada Pioneer Full time

    Pioneer is seeking a Retail Store Manager to oversee the daily operations of our retail store. The ideal candidate will have a secondary (high) school graduation certificate and 1-2 years of experience in a retail environment.Key ResponsibilitiesAssign sales workers to duties and ensure they are working efficiently.Authorize payments by cheque and maintain...

  • Retail Store Manager

    3 weeks ago

    Halton Hills, Ontario, Canada Pioneer Full time

    Pioneer is seeking a Retail Store Manager to lead our retail store team. The ideal candidate will have 1 year to less than 2 years of experience in a similar role and be able to work in a fast-paced environment.Key ResponsibilitiesAssign sales workers to duties and authorize payments by cheque.Order merchandise and establish work schedules.Prepare reports on...

  • Retail Store Supervisor

    1 week ago

    Halton Hills, Ontario, Canada ONTARIO INC Full time

    Job Description:This Retail Store Supervisor role is an excellent opportunity to lead a sales team and drive business growth in a fast-paced retail environment. As part of the Ontario Inc team, you will be responsible for supervising cashiers, grocery clerks, and shelf stockers, while maintaining a high level of customer service.Key Responsibilities:Sales...

  • Retail Store Manager

    4 weeks ago

    Halton Hills, Ontario, Canada Pioneer Full time

    Job SummaryPioneer is seeking a highly skilled Retail Store Supervisor to join our team. As a key member of our retail operations, you will be responsible for overseeing the daily activities of our store, ensuring excellent customer service, and driving sales growth.Key ResponsibilitiesAssign sales workers to duties and ensure they have the necessary...