Implementation Specialist, Payroll Solutions Expert

4 weeks ago


Etobicoke, Canada Payworks Full time

At Payworks, we're committed to delivering exceptional client experiences. As an Implementation Specialist, you'll play a key role in leading new clients through a seamless transition onto our platform.

With a focus on providing high-level service and support, you'll manage client expectations, set up our workforce management solution, and deliver comprehensive training. Your accelerated understanding of workforce management demands and strong project management skills will enable you to accurately assess and meet client needs, ensuring an efficient and effective implementation.

Why choose Payworks? We offer a comprehensive benefits package, including employer-paid benefits and a pension plan. You'll also have access to professional development opportunities, a community-minded culture, and a flexible work model that allows you to meet your needs.

As an Implementation Specialist, you'll be responsible for building client relationships, implementing great products, and working with a team to enhance your career. You'll communicate effectively with all functional areas of Payworks, pulling together resources to grow the business and meet company objectives.

What you'll need to succeed:

  • 3+ years of experience working with the Payworks product, with proficiency in the Payroll and Absence Management modules, and exposure to the Time Management and Human Resources modules.
  • PCP Certification or related studies, or an equivalent combination of education and experience.
  • Previous experience implementing workforce management solutions or similar software.
  • Strong technical skills, with proficiency in programs like Microsoft Excel, Word, and Outlook.
  • Customer service orientation, with experience conducting needs analysis processes.
  • Excellent planning and organizational skills, with the ability to handle multiple demands concurrently.

We're committed to providing an inclusive, accessible environment, and collaborating with employees, clients, and guests to identify and effectively remove barriers. Payworks welcomes and encourages applications from all persons.



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