Associate Payroll Specialist

2 weeks ago

Etobicoke, Canada Payworks Inc. Full time

Doing business to business, person to person. Payworks is a leading workforce management solutions provider and multi-year winner of the Canada’s Best Managed Companies program. We are proud to be Canadian owned and operated as well as committed to developing world-class products and providing a progressive workplace culture where **Doing Right by People**_ _is our purpose.

**DOING RIGHT BY PEOPLE - IT’S WHAT WE DO**:
As part of the Managed Payroll Services team, the Associate Payroll Specialist supports the Payroll Specialist(s) to provide an exceptional level of support and service to Payworks' clients requiring an outsourced payroll solution. You will manage processing activities and payment schedules for multiple client accounts, with an emphasis on the timely, secure, and accurate processing of payroll on behalf of Payworks' clients.

**WHY YOU SHOULD CHOOSE PAYWORKS**:

- Comprehensive employer paid benefits for you and your family and excellent pension plan with employer contributions.
- Plenty of professional development opportunities.
- Community-minded culture - Receive two paid days per year to volunteer and lots of opportunity to “Pay it Forward”.
- Time and flexibility to meet your needs - Hybrid work model with flexible work options, plus 3 weeks vacation to start, flex time and parental leave benefits.
- Cool perks - Annual wellness subsidy, Costco membership, fun office environment and events, regularly scheduled fitness classes, and more

**PROVIDE AN EXCEPTIONAL CLIENT EXPERIENCE** - IT’S WHAT YOU’LL DO***:

- ** Make great products even better** - You will identify, recommend or refer any issues or opportunities which arise from client queries to the appropriate internal team, optimizing our client retention and user experience.
- ** Work with a team** - Cooperate with the Managed Payroll Services team, working closely with the Payroll Specialist(s) to ensure all client employees are paid correctly, and on time. You will also be part of a bigger picture in order to ensure complete client satisfaction with full support from your leader and colleagues.
- ** Enhance your career** - We are committed to providing opportunities for personal growth and development that encourage our people to excel and make a real difference throughout their career journey. We will provide a solid training experience to set you up for success

**WHAT YOU’LL NEED TO SUCCEED***:

- Fluency in both official languages (French/English), with the ability to communicate effectively to produce succinct explanation and correspondence in both languages.
- Excellent customer service skills and ability to adapt to changing customer needs.
- Excellent verbal and written communication skills.
- PCP Certification or related studies, or equivalent combination of education and experience.
- Minimum of 1-2 years’ experience in a HR or Payroll Department.
- Strong technical skills/savvy using Excel (Vlookups, Pivot Tables, etc).
- Ability to work independently while also contributing to a (virtual) team environment.
- Excellent verbal and written communication and customer service skills.
- Experience adapting to tight deadlines, managing client responsibilities, and sudden or frequent changes in priority in order to accomplish objectives.

**We are proud to support a hybrid work model that allows employees to choose the work location that best suits their work and lifestyle. The **Associate Payroll Specialist** reports into the Payworks office in Etobicoke**, however has the option to work in the office or on a hybrid work model.

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