Specialist Implementation, Tlm

5 months ago

Etobicoke, Canada ADP Full time

Implementation Specialist-Time and Attendance

RESPONSIBILITIES
- Responsible for the quality implementation and set up of ADP’s Time & Labor solution to meet client and HR business requirements
- Analyze and understand the client’s time and labor needs in order to properly setup and configure the ADP’s data base
- Training ,Testing, and validation with the client before participating in the first ‘LIVE’ payroll processing run
- Managing various accounts from project initiation to close by supporting the client through all phases of the implementation
- Managing project risks and escalations to resolution
- Respecting project time lines

**REQUIREMENTS**:
Education
- Post-secondary education or related business experience
- PCP certification (an asset)

Knowledge, experience, and skills

Required:

- Strong work experience in programming, mapping, configuration, reporting tools
- Previous experience working directly with clients
- Effective communication: verbal and written skills
- Fully bilingual
- Excellent client management, inter personal, and Project Management skills
- Ability to work independently, resourceful, and be a strong team player
- Knowledge of Excel

Preferred:

- Project Management knowledge
- Prior implementation experience

Attributes:

- Ability to organize, schedule, and facilitate effective meetings
- Ability to multi task, probe, analyze, and problem solve
- Detail oriented and ability to follow-through
- Strong organization, time management and prioritizing skills

Spécialiste de la mise en œuvre - Heures et présences

RESPONSABILITÉS
- Assurer une mise en œuvre et une configuration de qualité de la solution de gestion des heures et des effectifs d’ADP en fonction des besoins du client et des activités des RH.
- Analyser et comprendre les besoins du client en matière de gestion des heures et des effectifs afin de configurer la base de données d’ADP de façon appropriée.
- Procéder à la formation du client, aux essais et à la validation avant de participer au premier traitement RÉEL de la paie.
- Gérer divers comptes, du lancement du projet jusqu’à sa conclusion, en assistant le client à toutes les étapes de la mise en œuvre.
- Gérer les risques liés aux projets et les recours hiérarchiques jusqu’à la résolution.
- Respecter les échéanciers des projets.

EXIGENCES

Scolarité
- Études postsecondaires ou expérience de travail équivalente
- Certification de l’Association canadienne de la paie (un atout)

Connaissances, expérience et compétences

Exigences:

- Expérience de travail marquée en programmation, en mappage et en configuration d’outils de rapport
- Expérience en interaction directe avec les clients
- Excellentes compétences en communication verbale et écrite
- Bilinguisme
- Excellentes aptitudes en matière de gestion de clients, de relations interpersonnelles et de gestion de projet
- Aptitude à l’autonomie et débrouillardise, assorties à la capacité d’être un excellent joueur d’équipe
- Connaissance d’Excel

Atouts:

- Connaissances en gestion de projet
- Expérience en mise en œuvre

Attributs:

- Aptitude à planifier des réunions efficaces, à les organiser et à les animer
- Capacité d’accomplir plusieurs tâches simultanément, d’enquêter, d’analyser et de résoudre les problèmes
- Souci du détail et aptitude à assurer un suivi
- Excellentes compétences en organisation, en gestion du temps et en définition des priorités

**À propos d'ADP** : Nous offrons aux entreprises des solutions pertinentes propices à leur succès.** Régulièrement classée parmi les « entreprises les plus admirées » par le magazine _FORTUNE_MD_ et reconnue par _Forbes_MD_ comme une des « entreprises les plus novatrices au monde », ADP compte plus d'un demi-million de clients à l'échelle internationale et plus de 60 ans d'expérience à titre de chef de file mondial en solutions d'impartition commerciales.
- ADP est un employeur souscrivant à l'équité en matière d'emploi._

**AVIS AUX POSTULANTS**

Veuillez prendre note que toute offre d'emploi est conditionnelle à une vérification des antécédents, y compris la vérification des antécédents judiciaires.

**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP**: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

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