Human Resources Manager

22 hours ago


Coquitlam, British Columbia, Canada BEST Service Pros Full time

{"Job Title": "HR Manager", "Job Summary": "We are seeking a highly skilled HR Manager to join our team at BEST Service Pros. As a key member of our organization, you will be responsible for providing strategic HR guidance and support to our operations team and corporate departments.", "Responsibilities": ["Provide HR support and guidance to operations team and corporate departments", "Maintain knowledge of current and applicable federal and provincial labour laws, privacy, human rights and safety legislation", "Monitor and advise on labour issues within each union group and assist in the creation or updating of internal policies and procedures", "Promote a positive and cooperative labour relations environment amongst Union, management and employee groups", "Identify training needs and assist in the development and delivery of in-house training programs", "Manage, coach and mentor a team consisting of recruitment specialists, HR generalists and HR Coordinators", "Assist with complex investigations related to employee complaints, misconduct, and bullying & harassment", "Prepare and maintain HR and recruitment metrics and KPIs", "Facilitate disciplinary action meetings & terminations", "Review and analyze employee survey and exit interview results", "Assist in monitoring and management of BEST's employee confidence line & other HR related company initiatives", "Oversee and manage recruitment to ensure open positions are filled in a timely manner", "Develop and lead employee rewards & recognition programs"], "Requirements": ["Excellent interpersonal & communication skills", "Thorough understanding of Employment Standards, Human Rights, Occupational Health & Safety, & Privacy, and Labour laws in BC, AB, & ON", "Previous Labour Relations experience considered an asset", "Intermediate knowledge of MS Office", "Ability to build and maintain rapport with internal and external stakeholders", "Intrinsic ability to effectively analyze, plan, organize, prioritize, and meet deadlines", "Multilingual ability considered an asset"], "Education & Experience": ["Bachelors in business administration (major in HR preferred)", "Minimum 3 to 5 years previous related work experience", "CPHR considered an asset", "Valid driver's license with an acceptable driving abstract", "Acceptable security and criminal record check"]}



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