Front Desk Administrator Coordinator

4 days ago


St Catharines, Ontario, Canada Performance Auto Group Full time

We are seeking a highly skilled Front Desk Administrator to join our team at Performance Auto Group in Southern Ontario. As a key member of our front-line staff, you will be responsible for providing exceptional customer service and administrative support to our clients.

Job Description

This is a full-time, permanent position offering a competitive hourly rate of $19.00 per hour. The ideal candidate will have a strong background in administration and excellent communication skills, with the ability to work well under pressure and meet deadlines.

Responsibilities
  • Answer and direct all incoming calls in a courteous and professional manner.
  • Minimize wait times for customers by promptly addressing their queries.
  • Greet showroom customers and provide assistance with basic inquiries.
  • Communicate messages to relevant parties in a timely and efficient manner.
  • Update dealership schedules and directories on a regular basis.
  • Manage motor vehicle licensing and vehicle inventory administration tasks.
  • Perform other related administrative duties as required by management.
Requirements
  • Availability to work Monday to Thursday (12:00 pm - 8:00 pm) and Friday (8:00 am - 6:00 pm).
  • Minimum 1-3 years of administrative experience required.
  • Strong oral and written communication skills.
  • Team-oriented individual with a positive attitude.
  • Able to work independently or as part of a team.
  • Excellent computer skills, with experience using Google Drive considered an asset.
  • Reception and/or dealership experience considered an asset.
  • Customer Service experience considered an asset.
What We Offer
  • Competitive hourly rate of $19.00 per hour.
  • Opportunities for career advancement through our Internal Career Mobility Program.
  • Access to comprehensive health, dental, and vision insurance.
  • Disability, critical illness, and life insurance coverage.
  • Employee Assistance Plan (EAP) for personal wellness.
  • Discounts on vehicles, service, and parts for employees and their families.
  • Discounts to retailers and service providers across Canada.
  • Free and engaging employee events.

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