Member Services Representative

3 days ago

Prince George, British Columbia, Canada Integris Credit Union Full time

About the Role

Integris Credit Union is seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our team, you will be responsible for providing exceptional service to our members, handling their financial transactions, and helping them achieve their financial goals.

Key Responsibilities

  • Provide excellent customer service to members, responding to their inquiries and resolving their issues in a timely and professional manner.
  • Process financial transactions, including deposits, withdrawals, and transfers, while maintaining accuracy and attention to detail.
  • Assist members with their financial needs, providing guidance and support to help them achieve their financial goals.
  • Work collaboratively with other team members to ensure seamless service delivery and achieve business objectives.

Requirements

  • High school diploma or equivalent required; post-secondary education in a related field an asset.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines.

What We Offer

  • A competitive compensation package, including hourly wage and benefits.
  • Opportunities for professional growth and development, including training and education programs.
  • A dynamic and supportive work environment, with a team-oriented culture.
  • The chance to make a real difference in the lives of our members and contribute to the success of Integris Credit Union.

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