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Customer Service Representative I

2 months ago


Prince George, British Columbia, Canada Integris Credit Union Full time

Job Overview

Position Summary

Integris Credit Union is seeking a dedicated individual to take on the role of a permanent part-time Member Services Representative I (MSR I). The successful candidate will possess exceptional customer service abilities, enjoy engaging with individuals, and have a vibrant personality that fosters relationship-building and business inquiries. While prior experience in member services is preferred, we are open to considering candidates without banking experience who demonstrate the right qualities for our team.

The ideal candidate will:

  • Enjoy interacting with customers
  • Exhibit a friendly and outgoing demeanor
  • Be proactive in establishing connections and pursuing business opportunities
  • Be committed to learning and advancing within the financial services sector

As the first point of contact for our members, the MSR role is vital to the success of Integris. This position goes beyond managing financial transactions; it emphasizes delivering exceptional service – embodying the Integris Experience. Our MSRs are expected to be organized, personable, and patient, with qualities such as efficiency, accuracy, and friendliness being essential for success in this role.

What We Offer

Purpose: As a community-focused credit union, we prioritize local decision-making. In your role as an MSR, you will assist members in your community, enhancing the environment where you live and work.

Collaboration: Our teams in banking, insurance, and wealth management work together to help members achieve their financial goals.

Professional Growth: You will have the opportunity to enhance your financial expertise, providing innovative and insightful advice to our members. We equip you with the necessary tools for your professional development.

Ownership: As both a staff member and a credit union member, you have a stake in your workplace.

We provide a competitive compensation and benefits package tailored to your experience and qualifications. We invite you to learn more about the unique opportunities we offer for your career advancement.

Compensation: $17.79-$23.97 per hour

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications