Business Development Manager Toronto

1 day ago

Canada Swoon Full time

Company Overview: Swoon is a dynamic company that offers innovative staffing services tailored to clients' evolving needs. As a Client Partner, you will play a crucial role in building strong client relationships and driving business success.

Estimated Salary: $80,000 - $120,000 per year, depending on experience and qualifications. This salary range is based on the job requirements, location, and industry standards.

Job Description:

The ideal candidate for this role will be responsible for managing client relationships, overseeing operations, and driving business growth. Key responsibilities include:

  • Managing day-to-day operations related to assigned clients, including requisition process management, order prioritization, expedited issue resolution, and continuous refinement to meet agreed-upon service level agreement (SLA) terms.
  • Collaborating closely with the recruiting and sales team to identify, evaluate, and present top-tier candidates that align with clients' specific requirements.
  • Maintaining a focus on quality by thoroughly screening candidates and ensuring they possess the necessary skills and qualifications.
  • Ensuring data accuracy within systems (VMS, ATS) and conducting regular audits to maintain data integrity.
  • Monitoring candidate performance and client feedback to continuously enhance the candidate selection process.
  • Collaborating with Senior Managers and Directors to develop strategic account management plans that maximize client retention and identify upselling opportunities.
  • Working with internal teams to offer additional staffing services tailored to clients' evolving needs.
  • Collaborating closely with the Account Coordinator to provide mentorship, training, and performance oversight.

Required Skills and Qualifications:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
  • Strong analytical and problem-solving skills, with the ability to monitor and analyze key metrics such as client satisfaction rates, client scorecards, and forecasts.
  • Ability to work independently and collaboratively as part of a team.
  • Proven track record of driving business growth and improving client satisfaction.
  • Knowledge of staffing industry best practices and trends.

Benefits:

  • A competitive salary range of $80,000 - $120,000 per year.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A generous paid time off policy, including vacation days and sick leave.
  • Professional development opportunities, including training and mentorship programs.

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