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Account Growth Specialist

2 weeks ago

London, Ontario, Canada 6ix Management Full time
The 6ix Management team is dedicated to excellence and innovation in promotional marketing. As a Client Account Specialist, you will have the opportunity to join a dynamic team of experienced professionals who bring exceptional expertise to every project.

Your primary responsibility will be to foster client relationships, identify sales opportunities, and deliver outstanding customer experiences. This role is ideal for individuals who excel in a fast-paced, client-focused environment and are eager to make a meaningful impact.

Key Responsibilities:
  1. 1. Manage the full sales cycle, from client acquisition to account management and service upgrades.
  1. 2. Conduct follow-ups with potential clients to maximize efficiency and enhance engagement.
  1. 3. Build strong, lasting relationships with clients, driving customer satisfaction, retention, and profitability.
  1. 4. Deliver exceptional customer service, handling inquiries and concerns professionally—both in person and over the phone.
  1. 5. Maintain accurate records of client interactions and handle sensitive information with the utmost confidentiality.
  1. 6. Track and analyze sales performance metrics, reporting results to senior management and contributing to strategic goal setting.

Qualifications & Requirements:

To succeed in this role, you will need:
  • • 2–5 years of experience in sales, customer service, or a client-facing role.
  • • A Bachelor's degree in Sales, Communications, Marketing, Business, or a related field.
  • • Exceptional communication and public speaking skills.
  • • Strong ability to handle objections, negotiate effectively, and close deals.
  • • Highly motivated, competitive, and goal-driven with a passion for success.
  • • Ability to work both independently and within a team environment.