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Showroom Sales Consultant

4 weeks ago

Mississauga, Ontario, Canada EMCO Corporation Full time
Job Title: Showroom Consultant

As a Showroom Consultant at EMCO Corporation, you will play a vital role in providing exceptional customer service and sales expertise to our clients. Your primary responsibility will be to assist customers in selecting the right products for their needs, while ensuring a seamless and enjoyable shopping experience.

Key Responsibilities:
  • Assist customers in assessing their needs and providing personalized product recommendations
  • Develop and maintain strong relationships with designers, home builders, and architects to drive sales growth
  • Provide accurate and timely quotes, as well as reliable delivery dates to customers
  • Meet or exceed monthly sales and gross profit targets
  • Enter orders and quotes into the system, while maintaining proactive communication with customers
  • Investigate and resolve customer issues in a timely and professional manner
  • Act as a project manager for large projects, ensuring timely completion and customer satisfaction
  • Reconcile daily cash transactions, prepare bank deposits, and submit deposit paperwork
  • Process purchase and expense vendor invoices, debit memos, and debit cancellations in a timely and accurate manner
Qualifications:
  • Grade 12 diploma or equivalent; college and/or university degree an asset
  • A minimum of 2 years of experience in customer service or sales; plumbing, kitchen, or bathroom showroom sales preferred
  • Valid driver's license with a clean driver's abstract
  • Ability to gain comprehensive knowledge of products on display at the Showroom
  • Knowledge of kitchen and bath design trends
  • Proficient in the use of Microsoft Office software
  • Outstanding customer service and verbal communication skills
  • Excellent relationship building skills with customers, vendors, and teammates
  • Able to identify customer needs and provide solutions
  • Possess excellent project management skills
  • Able to learn and operate the applicable software system used to process orders
  • Intermediate math skills
Preferred Skills:
  • Previous experience with or knowledge of products sold in the plumbing, kitchen, or bathroom showrooms

EMCO Corporation is a leading distributor of plumbing, HVAC, waterworks, and industrial products for the construction industry. We offer a dynamic work environment, competitive salary, benefits, and profit-sharing opportunities. Our team is committed to supporting your growth and development, and we pride ourselves on maintaining a discrimination-free workplace.