Sales Consultant

2 weeks ago

Mississauga, Ontario, Canada Spence Diamonds Full time
About Spence Diamonds:

Spence Diamonds is a proudly Canadian company with over 40 years of experience in the industry. Our unique approach to cut quality and customer experience has made us an industry leader.

We take shopping for an engagement ring to the next level by offering open show cases with top-of-the-line designer prototypes and unparalleled diamond education.

Our people are the centre stone of our business, and our mission is to deliver an exceptional customer experience in a fun and inclusive work environment.

What We Offer:
  • Attractive compensation packages
  • Employee, friends, and family discounts on our products
  • A variety of learning and development resources
  • Special gifts to celebrate employee work anniversaries, birthdays, and personal milestones
  • Regular celebrations and employee incentive programs
  • Team building events and activities
  • Opportunity to grow within the company
  • Continuous on-the-job training, support, and mentorship
The Sales Consultant Role:

As a Sales Consultant, you will embody our culture and values by providing an exceptional client experience and having a passion for our products.

You will lead our clients through the Spence sales experience, building connections and making sure our customers know a lot about diamonds.

We will teach you everything you need to know to sell diamonds and have you up to speed and selling like a pro in 5 short weeks.

Responsibilities:
  • Lead customers through the Spence sales experience
  • Conduct client presentations and solution proposals to clients
  • Complete weekly sales activities
  • Achieve and exceed monthly sales targets by providing expert knowledge and a world-class client experience
  • Maintain leads and build client rapport
  • Maintain client follow-up through phone and email
  • Remain up to date on product knowledge to ensure the best client experience for our customers
  • Assist in opening and closing store procedures
  • Perform other tasks as needed, including maintaining showroom cleanliness, merchandising, inventory counts, and other assigned duties
Requirements:
  • A proven track record with at least 2 years of experience as an effective sales professional in an inside or outside role
  • You are detail-oriented and willing to embrace a structured process
  • You drive sales success through metrics analysis and targeted coaching
  • You are committed to working as a team to achieve store sales targets
  • You are comfortable presenting valuable products with confidence in an educational environment
  • You have excellent verbal and written communication and are comfortable professionally communicating face-to-face, over the phone, and via email
  • You possess the ability to quickly gain positive rapport with clients in a public-facing environment
  • You are highly disciplined with natural energy and an outgoing and open-minded personality
  • You have excellent computer skills and are willing to learn a new system
  • As this is a full-time position, we do require availability to work weekdays, weekends, and evenings on a rotating schedule as we are open 7 days a week

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