Customer Service Manager
1 week ago
We are a dynamic retail company seeking a highly skilled and experienced Customer Service Manager to join our team. As a key member of our management team, you will be responsible for leading our customer-facing operations and ensuring that our customers receive exceptional service.
Key Responsibilities:- Lead and Manage Daily Operations: Direct and control daily operations to ensure seamless execution of sales, customer service, and inventory management.
- Staff Management: Manage a team of 5-10 staff members, including contractors and staff in various areas of responsibility.
- Marketing and Sales: Develop and implement marketing strategies to drive sales and revenue growth.
- Financial Management: Plan budgets and monitor revenues and expenses to ensure financial stability.
- Customer Service: Ensure that all customers receive exceptional service, resolving issues promptly and efficiently.
- Recruitment and Training: Recruit, hire, and supervise staff, as well as conduct performance reviews.
- Education: Secondary (high) school graduation certificate or equivalent experience.
- Experience: 2 years to less than 3 years of experience in a retail or sales environment.
- Skills: Excellent communication and interpersonal skills, ability to multitask, and strong leadership skills.
- Computer and Technology Knowledge: Proficient in point of sale systems, electronic schedulers, word processing software, database software, and inventory control software.
- Work Environment: Fast-paced retail environment with tight deadlines and heavy workload.
- Physical Demands: Ability to stand for extended periods, handle heavy loads, and work in a combination of sitting, standing, and walking.
- Adaptability: Ability to adapt to changing situations and priorities.
- Collaborative: Ability to work collaboratively with staff and management to achieve common goals.
- Goal-Oriented: Ability to set and achieve goals, both individually and as part of a team.
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Customer Service Manager
2 hours ago
Edmundston, New Brunswick, Canada Gestion SHM Inc. Full timeJob Title: Customer Service ManagerGestion SHM Inc. is seeking a highly skilled Customer Service Manager to join our team. As a key member of our retail operations team, you will be responsible for ensuring exceptional customer experiences and driving sales growth.Key Responsibilities:Customer Service: Provide outstanding customer service, responding to...
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Customer Service Manager
22 minutes ago
Edmundston, New Brunswick, Canada Gestion SHM Inc. Full timeJob Title: Customer Service ManagerGestion SHM Inc. is seeking a highly skilled Customer Service Manager to join our team. As a key member of our retail operations team, you will be responsible for ensuring exceptional customer experiences and driving sales growth.Key Responsibilities:Customer Service: Provide outstanding customer service, responding to...
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Customer Service Manager
2 days ago
Edmundston, New Brunswick, Canada Gestion SHM Inc. Full timeJob Title: Customer Service ManagerGestion SHM Inc. is seeking a highly skilled Customer Service Manager to join our team. As a key member of our retail operations team, you will be responsible for ensuring exceptional customer experiences and driving sales growth.Key Responsibilities:Customer Service: Provide outstanding customer service, responding to...
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Customer Service Manager
2 days ago
Edmundston, New Brunswick, Canada Gestion SHM Inc. Full timeJob Title: Customer Service ManagerGestion SHM Inc. is seeking a highly skilled Customer Service Manager to join our team. As a key member of our retail operations team, you will be responsible for ensuring exceptional customer experiences and driving sales growth.Key Responsibilities:Customer Service: Provide outstanding customer service, responding to...
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Customer Service Manager
3 days ago
Edmundston, New Brunswick, Canada Gestion SHM Inc. Full timeJob Title: Customer Service ManagerGestion SHM Inc. is seeking a highly skilled Customer Service Manager to join our team. As a key member of our retail operations team, you will be responsible for ensuring exceptional customer experiences and driving sales growth.Key Responsibilities:Customer Service: Provide outstanding customer service, responding to...
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Customer Service Manager
3 days ago
Edmundston, New Brunswick, Canada Gestion SHM Inc. Full timeJob Title: Customer Service ManagerGestion SHM Inc. is seeking a highly skilled Customer Service Manager to join our team. As a key member of our retail operations team, you will be responsible for ensuring exceptional customer experiences and driving sales growth.Key Responsibilities:Customer Service: Provide outstanding customer service, responding to...
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Customer Service Manager
4 days ago
Edmundston, New Brunswick, Canada Gestion SHM Inc. Full timeJob Title: Customer Service ManagerGestion SHM Inc. is seeking a highly skilled Customer Service Manager to join our team. As a key member of our retail operations team, you will be responsible for leading daily operations, managing staff, and driving sales growth.Key Responsibilities:Lead and control daily operations to ensure efficient and effective...
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Customer Service Manager
4 days ago
Edmundston, New Brunswick, Canada Gestion SHM Inc. Full timeJob Title: Customer Service ManagerGestion SHM Inc. is seeking a highly skilled Customer Service Manager to join our team. As a key member of our retail operations team, you will be responsible for leading daily operations, managing staff, and driving sales growth.Key Responsibilities:Lead and control daily operations to ensure efficient and effective...
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Customer Service Manager
1 week ago
Edmundston, New Brunswick, Canada Gestion SHM Inc. Full time{"h2": "Job Summary", "p": "We are seeking a highly motivated and experienced Customer Service Manager to join our team at Gestion SHM Inc. As a key member of our retail operations team, you will be responsible for leading and managing daily store operations, ensuring exceptional customer service, and driving sales growth. If you have a passion for...
-
Customer Service Manager
1 week ago
Edmundston, New Brunswick, Canada Gestion SHM Inc. Full time{"h2": "Job Summary", "p": "We are seeking a highly motivated and experienced Customer Service Manager to join our team at Gestion SHM Inc. As a key member of our retail operations team, you will be responsible for leading and managing daily store operations, ensuring exceptional customer service, and driving sales growth. If you have a passion for...
-
Customer Service Manager
1 week ago
Edmundston, New Brunswick, Canada Gestion SHM Inc. Full time{"h2": "Job Summary", "p": "We are seeking a highly motivated and experienced Customer Service Manager to join our team at Gestion SHM Inc. As a key member of our retail operations team, you will be responsible for leading daily operations, managing staff, and driving sales growth. If you have a passion for delivering exceptional customer service and a...
-
Customer Service Manager
1 week ago
Edmundston, New Brunswick, Canada Gestion SHM Inc. Full time{"h2": "Job Summary", "p": "We are seeking a highly motivated and experienced Customer Service Manager to join our team at Gestion SHM Inc. As a key member of our retail operations team, you will be responsible for leading daily operations, managing staff, and driving sales growth. If you have a passion for delivering exceptional customer service and a...
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Customer Service Manager
20 hours ago
Edmundston, New Brunswick, Canada Gestion SHM Inc. Full timeJob Title: Customer Service ManagerGestion SHM Inc. is seeking a highly skilled Customer Service Manager to join our team. As a key member of our retail operations team, you will be responsible for leading daily operations, managing staff, and driving sales growth.Key Responsibilities:Lead and control daily operations to ensure efficient and effective...
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Customer Service Manager
24 hours ago
Edmundston, New Brunswick, Canada Gestion SHM Inc. Full timeJob Title: Customer Service ManagerGestion SHM Inc. is seeking a highly skilled Customer Service Manager to join our team. As a key member of our retail operations team, you will be responsible for leading daily operations, managing staff, and driving sales growth.Key Responsibilities:Lead and control daily operations to ensure efficient and effective...
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Customer Service Manager
2 days ago
Edmundston, New Brunswick, Canada Gestion SHM Inc. Full timeJob Title: Customer Service ManagerGestion SHM Inc. is seeking a highly skilled Customer Service Manager to join our team. As a key member of our retail operations team, you will be responsible for leading daily operations, managing staff, and driving sales growth.Key Responsibilities:Lead and control daily operations to ensure efficient and effective...
-
Customer Service Manager
2 days ago
Edmundston, New Brunswick, Canada Gestion SHM Inc. Full timeJob Title: Customer Service ManagerGestion SHM Inc. is seeking a highly skilled Customer Service Manager to join our team. As a key member of our retail operations team, you will be responsible for leading daily operations, managing staff, and driving sales growth.Key Responsibilities:Lead and control daily operations to ensure efficient and effective...
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Customer Service Manager
6 days ago
Edmundston, New Brunswick, Canada Gestion SHM Inc. Full timeJob Title: Customer Service ManagerGestion SHM Inc. is seeking a highly skilled Customer Service Manager to join our team. As a key member of our retail operations team, you will be responsible for leading daily operations, managing staff, and driving sales growth.Key Responsibilities:Lead Daily Operations: Direct and control daily operations, evaluate...
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Customer Service Manager
6 days ago
Edmundston, New Brunswick, Canada Gestion SHM Inc. Full timeJob Title: Customer Service ManagerGestion SHM Inc. is seeking a highly skilled Customer Service Manager to join our team. As a key member of our retail operations team, you will be responsible for leading daily operations, managing staff, and driving sales growth.Key Responsibilities:Lead Daily Operations: Direct and control daily operations, evaluate...
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Customer Service Manager
1 week ago
Edmundston, New Brunswick, Canada Gestion SHM Inc. Full time{"title": "Customer Service Manager", "description": "Job SummaryWe are seeking a highly motivated and experienced Customer Service Manager to join our team at Gestion SHM Inc. As a key member of our retail operations team, you will be responsible for leading daily operations, managing staff, and driving sales growth.Key ResponsibilitiesDirect and control...
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Customer Service Manager
7 days ago
Edmundston, New Brunswick, Canada Gestion SHM Inc. Full timeJob Title: Customer Service ManagerGestion SHM Inc. is seeking a highly skilled Customer Service Manager to join our team. As a key member of our retail operations team, you will be responsible for leading daily operations, managing staff, and driving sales growth.Key Responsibilities:Lead Daily Operations: Direct and control daily operations, evaluate daily...