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  • Edmundston, New Brunswick, Canada Gestion SHM Inc. Full time

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  • Edmundston, New Brunswick, Canada Gestion SHM Inc. Full time

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  • Edmundston, New Brunswick, Canada Gestion SHM Inc. Full time

    Job Title: Customer Service ManagerGestion SHM Inc. is seeking a highly skilled Customer Service Manager to join our team. As a key member of our retail operations team, you will be responsible for overseeing daily store operations, managing staff, and ensuring exceptional customer experiences.Key Responsibilities:Direct and control daily store...


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Customer Service Manager

2 months ago


Edmundston, New Brunswick, Canada Gestion SHM Inc. Full time

{"h2": "Job Summary", "p": "We are seeking a highly motivated and experienced Customer Service Manager to join our team at Gestion SHM Inc. As a key member of our retail operations team, you will be responsible for leading and managing daily store operations, ensuring exceptional customer service, and driving sales growth. If you have a passion for delivering outstanding customer experiences and leading high-performing teams, we encourage you to apply for this exciting opportunity.", "h2": "Key Responsibilities", "ul": [{"li": "Lead and manage daily store operations, including staff supervision, inventory management, and visual merchandising"}, {"li": "Develop and implement sales strategies to drive revenue growth and achieve sales targets"}, {"li": "Provide exceptional customer service, ensuring a positive shopping experience for all customers"}, {"li": "Collaborate with the sales and marketing teams to promote products and services"}, {"li": "Manage and maintain accurate records, including sales data, customer information, and inventory levels"}, {"li": "Stay up-to-date with industry trends, competitor activity, and market research to inform business decisions"}], "h2": "Requirements", "ul": [{"li": "2+ years of retail management experience, preferably in a supervisory or leadership role"}, {"li": "Proven track record of driving sales growth and achieving sales targets"}, {"li": "Excellent customer service and communication skills"}, {"li": "Strong leadership and team management skills"}, {"li": "Ability to work in a fast-paced environment and adapt to changing priorities"}, {"li": "Basic computer skills, including Microsoft Office and point-of-sale systems"}], "h2": "What We Offer", "ul": [{"li": "Competitive salary and benefits package"}, {"li": "Opportunities for career growth and professional development"}, {"li": "Collaborative and dynamic work environment"}, {"li": "Recognition and rewards for outstanding performance"}], "h2": "How to Apply", "p": "If you are a motivated and experienced retail professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.", "h2": "About Us", "p": "Gestion SHM Inc. is a leading retail company dedicated to providing exceptional customer experiences and delivering outstanding results. We are committed to fostering a positive and inclusive work environment that values diversity, equity, and inclusion.", "h2": "Language", "p": "English (French is an asset)"}