Mortgage Support Specialist
1 month ago
We are seeking a highly skilled MMS Specialist to join our team at Randstad Canada. As a key member of our mortgage operations team, you will be responsible for providing exceptional customer service to internal and external clients, ensuring timely and accurate processing of mortgage documentation, and maintaining a high level of risk management.
Key Responsibilities:- Provide superior customer service to clients through prompt and professional handling of pre and post-closing calls and requests.
- Ensure service standards are met by monitoring, prioritizing, and processing Property Information Forms, Notice of Change, and Follow-up in accordance with lender programs.
- Verify that all lender and solicitor conditions are met prior to approving release of funds and upon receipt of final documentation.
- Issue Certificate of Insurance (COI) and maintain accurate client records by updating internal programs with relevant file notes.
- Maintain a high level of risk management by staying current on underwriting practices and guidelines and collaborating with the Underwriting department.
- Provide ongoing status reports to applicable lenders regarding completed and outstanding files.
- Achieve satisfactory audit results.
- Experience working in the mortgage industry.
- Experience as a Real Estate Law Clerk.
- Experience providing customer service support to clients.
- Knowledge of the real estate industry.
- Strong communication and multitasking skills.
- Ability to work effectively in a team environment with a strong attention to detail.
We are committed to fostering a diverse and inclusive workplace, promoting equity, and providing opportunities for growth and development. Our team is dedicated to creating a positive and supportive work environment that values the contributions of all employees.
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Mortgage Documentation Specialist
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Bilingual Mortgage Documentation Specialist
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Mortgage Services Representative
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Mortgage Services Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Administrative Support Specialist
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Oakville, Ontario, Canada Asoftware IT Support Inc. Full timeAsoftware IT Support Inc. is seeking an experienced Administrative Support Specialist to join our team. The successful candidate will be responsible for planning and controlling budget and expenditures, recording and preparing minutes of meetings, seminars, and conferences, and scheduling and confirming appointments.The ideal candidate will have a strong...
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Administrative Support Specialist
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Mortgage Documentation Specialist
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