Mortgage Documentation Specialist
5 days ago
At Randstad Canada, we are committed to providing our clients with the best possible service. Our team is dedicated to helping you find the perfect candidate for your business needs.
Job DescriptionWe are currently seeking a Mortgage Documentation Specialist to join our team in Oakville, ON. As a Mortgage Documentation Specialist, you will play a key role in processing important documentation for clients and law firms. This is a fantastic opportunity for individuals looking to launch or advance their careers in the mortgage services industry.
About the Job- Job Title: Mortgage Documentation Specialist / Oakville Mortgage Services
- Location: Oakville, ON (Ford Dr and Sheridan Garden Dr intersection)
- Work Arrangement: Hybrid – 3 days in-office, 2 days from home
- Shift: 8:30 AM - 5:00 PM (EST)
- Start Date: ASAP
- Salary: $38,000 per year, with 5% annual bonus
- Vacation: 3 weeks vacation, 10 personal days, 2 volunteer days
The successful candidate will be responsible for:
- Creating and finalizing mortgage instruction packages for solicitors by gathering and inputting client data from financial institutions, then submitting the finalized documents to law firms.
- Providing assistance to team members with questions and clarifications related to the role, ensuring a collaborative work environment.
- Managing internal and external email inboxes to respond to clarification requests and handle incoming communications from clients.
- Making outbound calls, primarily in Ontario and Quebec, using scripts. French fluency is essential for communicating with clients.
- Actively contributing to problem-solving and identifying potential improvements to processes.
To be successful in this role, you will need:
- Fluency in both English and French (reading, writing, speaking) is required.
- Able to prioritize tasks and manage time effectively in a fast-paced environment.
- A strong focus on accuracy and details when handling documents and client data.
- Experience with Microsoft Outlook, Microsoft Office Suite, and internal systems.
- Comfortable working in a team-oriented environment, supporting colleagues and sharing knowledge.
We offer a comprehensive benefits package that includes:
- Free parking
- Full-service cafeteria
- Gym onsite for staff use
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees. We ask that all job applications please identify any accommodation requirements so that we can ensure their ability to fully participate in the interview process.
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