Auto Bodily Injury Claims Expert

1 week ago


Calgary, Alberta, Canada 570 The Dominion of Canada General Full time
Job Summary

We are seeking a highly skilled Senior Claims Specialist to join our team at 570 The Dominion of Canada General. As a Senior Claims Specialist, you will be responsible for investigating, evaluating, and resolving assigned claims in accordance with industry best practices.

Key Responsibilities
  • Claims Investigation and Evaluation: Conduct thorough investigations of assigned claims, gathering and analyzing data to determine the extent of liability and damages.
  • Claims Resolution: Negotiate and resolve claims with insureds and claimants, or their legal representatives, in a timely and cost-effective manner.
  • Litigation Management: Manage litigated claims, developing litigation plans and working with counsel to ensure effective resolution and customer satisfaction.
  • Communication and Customer Service: Provide excellent customer service and communication to insureds, claimants, and other stakeholders throughout the claims process.
  • Technical Expertise: Utilize advanced knowledge of commercial lines products, policy language, and claims handling practices to make informed decisions and resolve complex claims.
  • Collaboration and Teamwork: Work collaboratively with internal stakeholders, including underwriters, agents, and brokers, to ensure seamless claims handling and customer satisfaction.
  • Professional Development: Stay up-to-date with industry developments, best practices, and regulatory requirements to maintain expertise and provide guidance to less experienced team members.
Requirements
  • Education: University/College degree or equivalent in business or a related field.
  • Experience: Minimum 3 years of claim handling experience, with a strong background in commercial lines claims.
  • Skills: Strong negotiation and customer service skills, with the ability to analyze complex data and make informed decisions.
  • Licenses and Certifications: State insurance adjusting license (where applicable) and ongoing satisfaction of any necessary continuing education requirements.
What We Offer
  • Competitive Compensation and Benefits: We offer a comprehensive compensation package, including competitive salary, benefits, and retirement plans.
  • Opportunities for Growth and Development: We are committed to helping our employees grow and develop their careers, with opportunities for advancement and professional development.
  • Diverse and Inclusive Work Environment: We strive to create a diverse and inclusive work environment, where all employees feel valued and supported.


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