Customer Experience Associate
1 day ago
About the Role
We're seeking a skilled Customer Experience Associate to join our team at EightSix Network. As a key member of our Canadian Banking Branch network, you'll play a vital role in delivering exceptional service to our customers.
Key Responsibilities
- Process day-to-day transactions with accuracy and efficiency
- Nurture long-standing relationships with customers, understanding their needs and preferences
- Identify and fulfill simple sales opportunities to contribute to branch targets
- Stay up-to-date with technology and share knowledge with customers to enhance their banking experience
Requirements
- Proven customer service skills, with a strong ability to connect with customers
- Ability to work a flexible schedule, with a willingness to adapt to changing priorities
- Strong technical skills, with a focus on promoting digital and self-service banking options
What We Offer
- A rewarding career path with opportunities for professional growth and development
- A competitive compensation and benefits package, with a focus on employee well-being
- A collaborative team environment, with a commitment to diversity and inclusion
Language Requirements
The successful candidate will be required to communicate in English and French, as they will be serving English-speaking clientele.
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