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Customer Experience Associate

2 months ago

Québec, Quebec, Canada EightSix Network Full time

About the Role

We are seeking a highly skilled Customer Experience Associate to join our team. As a key member of our Canadian Banking Branch network, you will be responsible for providing exceptional service to our customers, building strong relationships, and driving business growth.

Key Responsibilities

  • Take a proactive approach to understanding customer needs and delivering tailored solutions
  • Process day-to-day transactions with accuracy and efficiency
  • Nurture long-standing relationships with customers and contribute to the branch's targets
  • Stay up-to-date with technology and share knowledge with customers to enhance their banking experience

Requirements

  • Proven customer service skills and experience in a similar role
  • Ability to work a flexible schedule and adapt to changing priorities
  • Strong technical skills and a willingness to learn and grow with the company

What We Offer

  • A competitive compensation and benefits package
  • Opportunities for professional development and career growth
  • A collaborative and inclusive work environment

Language Requirements

The successful candidate will be required to communicate in English and French, as they will be serving English-speaking clientele.