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Customer Experience Associate

2 months ago

Québec, Quebec, Canada EightSix Network Full time

About the Role

We're seeking a skilled Customer Experience Associate to join our team at EightSix Network. As a key member of our Canadian Banking Branch network, you'll play a vital role in delivering exceptional service to our customers.

Key Responsibilities

  • Process day-to-day transactions with accuracy and efficiency
  • Nurture long-standing relationships with customers, understanding their needs and providing tailored solutions
  • Contribute to the Branch's targets by identifying and fulfilling simple sales opportunities
  • Stay up-to-date with technology and share knowledge with customers to help them manage their banking needs

Requirements

  • Proven customer service skills through work or community involvement
  • Ability to work a flexible schedule and adapt to changing priorities
  • Strong technical skills and ability to promote digital and self-service banking options

What We Offer

  • A rewarding career path with opportunities for professional growth and development
  • A competitive compensation and benefits package
  • A collaborative team environment with a focus on innovation and customer satisfaction

Language Requirements

The successful candidate will be required to communicate in English and French, as they will serve English-speaking clientele.