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Medical Office Administrative Assistant

1 month ago

Surrey, British Columbia, Canada Pulse Medical Full time

About Pulse Medical: We are a leading medical clinic dedicated to providing high-quality patient care and exceptional service. As a medical office administrative assistant, you will play a vital role in ensuring the smooth operation of our front desk and switchboard.

Job Summary: Our ideal candidate will have excellent communication skills, be able to work under pressure, and possess a strong attention to detail. They will be responsible for greeting patients, answering telephone calls, and performing various administrative tasks such as filing, sorting, and distributing mail.

Key Responsibilities:

  • Clinic Operations: Ensure the efficient operation of the front desk and switchboard, providing excellent customer service to patients and visitors.
  • Administrative Tasks: Perform various administrative duties including filing, sorting, and distributing mail, maintaining accurate records, and handling confidential information.
  • Communication: Answer telephone calls, relay messages, and communicate effectively with patients, staff, and external partners.
  • Emergency Services: Provide emergency services as required, including responding to urgent patient needs and supporting clinical staff during critical situations.

Requirements:

  • Language: English (fluency required)
  • Work Condition: Work under pressure, adapt to changing priorities, and maintain a calm demeanor in fast-paced environments
  • Physical Capabilities: Attention to detail, manual dexterity, and ability to lift up to 25 pounds
  • Personality Traits: Flexibility, organized, reliability, initiative, accurate, and client-focused
  • Salary: $45,000 - $55,000 per year, depending on experience
  • Benefits: Comprehensive health insurance, retirement plan, paid time off, and opportunities for professional growth and development