Medical Office Coordinator

3 weeks ago


Surrey, British Columbia, Canada Pure Life Health Centre Full time
Job Summary

We are seeking a highly skilled Medical Office Assistant to join our team at Pure Life Health Centre in Surrey, BC. As a key member of our front desk team, you will be responsible for managing incoming and outgoing calls, supervising patient scheduling, billing, and claims, and reporting directly to senior staff and the executive team.

About Us

Pure Life Health Centre is a rapidly growing physiotherapy clinic that prioritizes patient care and satisfaction. Our team is dedicated to delivering exceptional results and making a positive impact in our community.

What You'll Be Responsible For:

  • Managing incoming and outgoing calls with a medical understanding and background
  • Staffing the front office and supervising patient scheduling, billing, and claims
  • Reporting directly to senior staff and the executive team
  • Managing inbound and outbound calls and sales leads
  • Providing quality control calls and understanding and empathizing with patients

Requirements and Qualifications:

  • A college degree
  • Supervisory or management experience
  • Customer service experience, preferably in healthcare
  • Excellent computer skills
  • Proficiency with MS Office, Excel, and digital software
  • High energy and the ability to thrive in a fast-paced environment
  • Ability to work independently
  • Creativity, initiative, and a team-oriented outlook for problem-solving
  • A talent for finding opportunities for innovation and improvement for the business and the team
  • Experience with physiotherapy office work, medical billing, and/or management

Compensation and Benefits:

We offer a competitive salary range of $20.00 per hour, dental care, extended health care, flexible schedule, paid time off, vision care, and a flexible language requirement. The ideal candidate will have 1 year of experience in medical and/or allied health office settings, medical terminology, and health backgrounds, as well as proficiency with MS Office and digital software.

Why Work for Us?

We are a socially conscious organization that prioritizes giving back to the community. Our philosophy is centered around having fun, being active, and pursuing health and wellness in both body and mind. We offer regular mountain bike riding, get-togethers, and community events, as well as FREE gym access and ongoing training and team meetings.



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