Business Operations Manager

1 month ago


Waterloo, Ontario, Canada Tim Hortons Full time

We are seeking a highly skilled Business Operations Manager to join our team at Tim Hortons. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we deliver exceptional customer service and maintain high standards of quality and efficiency.

Job Summary

This is a challenging and rewarding role that requires strong leadership and problem-solving skills. You will be responsible for leading a team of 11-15 employees and ensuring that they have the training and resources they need to succeed. You will also be responsible for managing budgets, forecasting sales, and making strategic decisions to drive business growth.

We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience. This position offers opportunities for professional development and advancement within the company.

About the Role
  • Lead a team of 11-15 employees to ensure seamless daily operations and exceptional customer service
  • Manage budgets, forecast sales, and make strategic decisions to drive business growth
  • Recruit, train, and develop talent to build a high-performing team
  • Ensure compliance with company policies and procedures, including health and safety regulations
  • Collaborate with other departments to achieve business objectives
Requirements
  • 7 months to less than 1 year of experience in a similar role
  • Secondary (high) school graduation certificate
  • Ability to work in a fast-paced environment and under pressure
  • Excellent communication and leadership skills
Benefits

We offer a comprehensive benefits package, including:

  • Competitive salary range: $60,000 - $80,000 per year
  • Health and dental benefits
  • 401(k) or RRSP matching
  • Flexible hours and remote work options
  • Opportunities for professional development and advancement


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