Hotel Operations Manager

6 days ago


Waterloo, Ontario, Canada Holiday Inn Express & Suites WaterlooSt. Jacobs Full time
About This Role

We are seeking an experienced Hotel Operations Manager to join our team at Holiday Inn Express & Suites Waterloo/St. Jacobs.

Job Summary

The successful candidate will be responsible for overseeing the daily operations of our hotel, ensuring that all aspects of the business run smoothly and efficiently.

Key Responsibilities
  • Develop and implement policies and procedures for daily operations.
  • Recruit and hire staff, as well as supervise and conduct performance reviews.
  • Negotiate with suppliers for materials and supplies, and manage inventory.
  • Conduct training sessions and ensure staff have necessary skills and knowledge.
  • Prepare budgets and monitor revenues and expenses, as well as prepare marketing plans and activities.
  • Implement marketing activities, arrange maintenance, and enforce policies and procedures.
Requirements

To be successful in this role, you will need:

  • A minimum of 2 years of experience in a similar role, preferably in the hospitality industry.
  • Strong leadership and communication skills, as well as attention to detail and ability to work under pressure.
  • Excellent problem-solving skills and ability to prioritize tasks effectively.
  • Knowledge of MS Office and ability to use technology to improve business processes.
  • A strong understanding of budgeting and financial management.
Benefits

We offer a competitive salary, benefits package, and opportunities for career growth and development.

Salary

$60,000 - $80,000 per year, depending on experience.



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