Sales and Service Professional

2 weeks ago


Markham, Ontario, Canada Kitchen Stuff Plus Inc Full time

About Kitchen Stuff Plus Inc.

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Kitchen Stuff Plus Inc. is an award-winning Canadian retailer of modern, unique, and affordable home solutions, voted one of the GTA's best places to shop again and again for our great staff and helpful customer service.

Our company was founded in 1987 with the belief that customers deserve a value-added shopping experience that exceeds their expectations – every time they visit our stores. We're proud to have loyal and enthusiastic customers who keep coming back, and we love welcoming new people to our in-store and online experience.

Job Title: Sales and Service Professional

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We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Professional. As a key member of our store team, you will be responsible for providing exceptional customer service, sales, and store maintenance.

Key Responsibilities:

  • Act as a Kitchen Stuff Plus ambassador by professionally representing the store and the company

  • Build customer relationships by providing exceptional customer service

  • Follow the 5 Non-Negotiables of Productivity

  • Resolve and escalate customer matters as required

  • Maintain knowledge of product selection, location, features, and benefits, and in-store promotions and marketing initiatives

  • Work in partnership with team members to achieve store goals

  • Complete cash transactions

  • Perform basic shipping and receiving procedures

  • Adhere to KSP's Health and Safety Policy and Program

  • Perform other directives as assigned

Requirements:

  • Computer skills; ability to learn technological systems with ease

  • Lift up to 40lbs

  • Ladder use up to 10 feet

  • Stand/walk for 8 hours

  • Flexibility in scheduling including extended days, evenings, and weekends

Compensation:

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The estimated salary for this position is between $45,000 - $55,000 per year, depending on experience. This figure is based on industry standards and the cost of living in Hamilton, ON.

Benefits:

We offer a comprehensive benefits package, including health and dental insurance, paid time off, and opportunities for career growth and development.



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