Site Reliability Engineer
1 week ago
Braze is seeking a highly skilled Site Reliability Engineer to join our team. As a Site Reliability Engineer, you will play a critical role in ensuring the reliability and scalability of our internal-facing services and platforms.
Key Responsibilities- Partner with Braze's engineering teams to architect products that effectively utilize infrastructure platforms in a scalable and reliable manner.
- Debug reliability and scalability issues across all stack layers, including products built using our infrastructure platforms.
- Develop and implement monitoring and alerting systems to prevent outages and ensure high uptime.
- Ensure that Braze meets its strict enterprise-grade SLAs with customers.
- Develop Braze's internal platform infrastructure using infrastructure as code tools such as Chef, Terraform, and Kubernetes.
- Develop deployment pipelines for applications in multiple languages using Docker, Kubernetes, and other tools.
- Provide centralized and common tooling, services, and automation frameworks to support scaling operations, capacity management, and reducing operational pain.
- Manage incidents and respond to availability incidents using PagerDuty.
- 3+ years of experience as a Software, DevOps, or Site Reliability Engineer.
- Strong understanding of systems, including interfaces, boundaries, edge cases, failure modes, behaviors, and specific implementations.
- Ability to collaborate with global remote teams and work asynchronously.
- Excellent documentation skills to ensure knowledge sharing and reduce knowledge duplication.
- Strong programming skills, with a preference for Ruby and/or Go.
- Experience with Docker, Kubernetes, Terraform, or similar infrastructure as code technologies.
- Experience with MongoDB, Redis, Kafka, Postgres, or similar data technologies.
Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love. We enable marketers to collect and take action on any amount of data from any source, so they can creatively engage with customers in real-time, across channels from one platform.
We're proud to be certified as a Great Place to Work in the U.S., the UK, and Singapore. We're committed to creating equitable growth and opportunities inside and outside the organization.
We're an equal opportunity employer and strive to create a fair, accessible, and inclusive experience for all candidates. We encourage you to apply, even if you don't meet 100% of the criteria.
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