Automotive Service Manager Position

4 weeks ago


St Catharines, Ontario, Canada Midas Full time
Job Summary:

Midas is seeking an experienced Automotive Service Manager to lead our retail store service department. As a key member of our team, you will be responsible for managing and directing all service department activities, including delivering exceptional customer service and sales, overseeing vehicle diagnostic inspections, and creating pricing estimates. If you have a passion for automotive repair and a strong leadership background, we encourage you to apply for this exciting opportunity.

Responsibilities:

• Deliver exceptional customer service and sales while listening and consulting with customers
• Follow up with customers on services requested, estimated completion times, and other important details
• Oversee complete vehicle diagnostic inspections and make comprehensive recommendations
• Create, deliver, and discuss pricing estimates with customers, as well as promote shop service specials
• Lead, manage, and train team members while keeping in tune with our vision, purpose, and core values
• Supervise sales and service processes
• Oversee technicians' diagnostic inspections and repairs of domestic and imported cars and light trucks
• Maintain inventory counts and ensure overall cleanliness and organization of the facility

Qualifications:

• A minimum of 3 years of store or service manager experience
• General automotive knowledge and automotive mechanic experience preferred
• Excellent customer service disposition and good communication skills
• Leadership ability and team-building skills
• Ability to work a flexible retail schedule, including rotating half-day Saturdays
• Valid driver's license
• Your past experience demonstrates your ability to enhance sales success and drive shop growth

Compensation:

$55,000.00 to $75,000.00 per year

MIDAS locations are independently owned and operated by franchisees. Your application will be directed to the MIDAS franchise location you applied to, and all hiring and employment decisions will be made by that location's management team. MIDAS is an equal opportunity employer with a strict policy against any form of discrimination.



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