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Automotive Service Specialist
2 months ago
About Us:
Performance Auto Group is a leading automotive company in Southern Ontario, boasting over 2000 employees, 23 brands, and 44 locations across Brampton, Brantford, Bolton, Grimsby, Mississauga, Oakville, Orangeville, St. Catharines, Huntsville, and Toronto.
We are proud to be part of Performance Auto Group, a name synonymous with excellence in the automotive industry.
Job Overview:
We are currently seeking an Automotive Service Specialist to join our team
This role will see you working as part of a dynamic team, providing exceptional service to customers while ensuring their vehicles are repaired to the highest standards.
What You'll Do:
- Project a positive attitude for the benefit of our customers and junior employees.
- Retrieve repair orders from dispatch on a timely basis.
- Obtain parts from the Parts Department as required.
- Use repair order punch clock appropriately.
- Road test vehicles as required.
- Address all customer concerns using the Three C's method – Complaint, Cause, Correction.
- Examine all vehicles to determine if additional safety or service work is required.
- Prepare a complete report on the back of the repair order.
- Estimate flat rate times for each recommendation.
- Perform all work as outlined on the front of the repair order.
Requirements:
- Grade 12 diploma or GED.
- Automotive Service Technician, fully licensed (310S or higher).
- Proven knowledge and experience with automotive mechanical operations preferred.
- Must be team oriented with a positive attitude.
- Work well under pressure in a fast-paced environment.
- Must be reliable and able to work productively with minimal supervision.
- Ability to read and comprehend instructions and information.
Benefits:
- Excellent management support and guidance.
- Opportunities through our Internal career mobility program.
- Access to health, dental, and vision insurance.
- Tool and Boot Allowance.
- Competitive Production Bonus.
- Supplied tool boxes/cabinets.
- Boot and Tool allowance.
- Productivity Bonus and Paid OEM Training.
- Modern facility with newest technology.
- Disability, critical illness, and life insurance for the unexpected.
- Our Employee Assistance Plan (EAP) for your and your family's wellness.
- Discounts on vehicles, service, and parts for you and your family.
- Discounts to retailers and service providers across the country.
- Free and engaging employee events.
Compensation:$62,500 - $122,000 per year (plus production bonus)
Language: English
